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Hotel Indigo Exeter by IHG

3.5 star property
3.5-star spa hotel near University of Exeter

Choose dates to view prices

Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
Suite, 1 King Bed (Feature Bath)
In-room safe, individually decorated, individually furnished, desk
Exterior
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Spa
  • Hot tub

Explore the area

Map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪1 min walk‬
  • Exeter's Historic Quayside
    ‪6 min walk‬
  • University of Exeter
    ‪17 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed (Catherdral View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View

Standard Room, 1 King Bed, Balcony, City View | City view

Standard Room, 1 King Bed, Balcony, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, individually decorated, individually furnished, desk

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed (Super King)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Corner (Super King)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Room amenity

Premium Room, 1 King Bed, Balcony, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Exeter

City center stay.Steps from the hotel, you'll find St Martin's Church and Gandy Street. Exeter Cathedral and Princesshay are also within half a mile (1 km).

What's nearby

  • Exeter Cathedral - 1 min walk - 0.2 km
  • Spacex - 6 min walk - 0.6 km
  • Exeter's Historic Quayside - 6 min walk - 0.6 km
  • University of Exeter - 17 min walk - 1.5 km
  • Exeter Northcott Theatre - 3 min drive - 1.8 km

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 25 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪BrewDog Exeter - ‬6 min walk
  • ‪The Turks Head - ‬2 min walk
  • ‪Bill's Exeter Restaurant - ‬2 min walk

About this property

Hotel Indigo Exeter by IHG

3.5-star spa hotel near University of Exeter
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

  • 104 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 416 out of 602 reviews
Rating 8 - Good. 111 out of 602 reviews
Rating 6 - Okay. 48 out of 602 reviews
Rating 4 - Poor. 17 out of 602 reviews
Rating 2 - Terrible. 10 out of 602 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very welcoming and comfortable hotel
Stayed 1 night in Feb 2025

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Room and reception staff perfect, breakfast no

The room was in perfect condition, with plenty of amenities and luxuries. The reception staff are helpful and polite. However, breakfast was a disappointment. The price of breakfast is £20 per person, where you get a cafetière coffee or tea upon entry. I ordered a full English, and it was no better than what'd you get a premier inn. My girlfriend ordered avocado on toast, and that was no different than what you can make within 2 minutes at home. After we finished our hot breakfast, our dirty plates were sat infront of us for 20 minutes. Staff were constantly walking past ignoring it. We would have been much better off going to a café with our £40.
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Exeter so convenient for day and evening events. Staff very pleasant and helpful. Would definitely recommend
Stayed 1 night in Feb 2025

10/10 Excellent

doreen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impressive

amazing spacious room and bath resposive staff lovely location
Stayed 3 nights in Feb 2025

6/10 Okay

Stephen

Travelled with family
Great position in Exeter . Hotel ok but bathroom smelt really damp .
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return!

Great location, lovely rooms, good food and service with a smile!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, nice location

Hotel is in a good location, clean and the rooms are comfortable. I would prefer a self service breakfast, my server got my order wrong on both days that I stayed there. Happy to fend for myself and just order eggs as I need them.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Really nice stay at Hotel Indigo. Staff very friendly and helpful. Had a slight problem with cleanliness of bathroom on arrival but it was put right immediately by hotel manager. He was extremely apologetic and recompensed us for the inconvenience which we didn’t expect. Bar staff were very nice and waiting staff at breakfast great also
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Liked: Cleanliness, room comfort

Nice but needs maintenance avoid breakfast

Check in was quick and efficient. Downstairs bar didnt offer full service (wouldn’t serve a bloody mary) lobby bar nice. Rooms in need of maintenance bit tired, paint touch ups, grouting etc. Breakfast was a total let down, the buffet was limited by the time we visited. My tea cup was served on a plate not a saucer. The tea and coffee were both low cost options. The food wasnt great, poached eggs were hard and plates weren’t hot. Definitely worth going out for breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Lubos

Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Hotel was awesome! First room had a bit of a dodgy smell, but reception moved us straightaway to another lovely room.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, room comfort

Don’t stay here

We chose to stay at this property as it was highly recommended by friends and family, biggest mistake ever!!! We arrived at about 5:30pm and was given our room number and keys to our room, as we arrived to “our room” we opened the door and to our surprise the room was already occupied with two people having just gotten out of the shower. We were mortified! I went downstairs to advise of what had happened and the issue was “resolved” by offering an upgrade and 2 drinks on the hotel. I was pleased with this and thanked the receptionist for her help. About 10 minutes later we receive a further knock at the door of the room we were now in advising us this room was also occupied and we couldn’t stay in that room and had to move again. They then offered us breakfast tokens which was fine but we had to wait 40 minutes for our breakfast to arrive and was told there was no teapots available so we had to wait for some to free up! We were then given an accessible room which was right next to the door for the corridor, there was no shower as it was an accessible room so it was just a wet room, this is not what we booked! I went down to advise the receptionist that I was unhappy in this room and I was told there was no other rooms available and it was just that one they could offer, I asked for my money back to go home as at this rate we had missed our dinner reservation and was told they were unable to do this and we had to apply through hotels.com! I have now done this and been told no!
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

Stylish hotel but some reservations about service

Stylish hotel in a great location. Hard to understand why the bar closes at 10pm even for residents, though the night staff eventually managed to serve us.
Stayed 1 night in Feb 2025

8/10 Good

Diane

Stayed 2 nights in Jan 2025

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and location but poor service

Love the hotel and location. Check in was average and staff were ok. Room was lovely although the window looked out to a wall and a window opposite full of junk! Breakfast let everything down, fruit juices, fruit platters and cereals empty, took ages for our cooked breakfast to arrive, approx 40 minutes eating into our day. Such a shame this was so disappointing, most guests were complaining. I would get breakfast else where! Well done to Emily who was very attentive and easily the best member of staff.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small reception area. Spent 20 mins queuing amongst hotel residents trying to enjoy a drink . 12 persons checking in , 1 member of staff working reception. Could have been quicker. Room was fantastic. Corner suite with views of the cathedral. Room 311. The only issue ,which i reported was water dripping through one of the bathroom ceiling lights above the sink. Which wasnt ideal. And when checking out they tried to charge me £65 pounds for drinks and food which we never had . Other than that it was a lovely stay.
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Stayed 1 night in Jan 2025

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay was very different to our last stay. Last time I would say the service with very good. This time was poor at times. 2 examples were service in the rooftop bar was slow and those serving didn’t know how to make drinks on the menu. Lastly breakfast was very slow (0900). We were sat on a very small table, which was not in the main eating area. it took 25 minutes to be asked for drink and further 40 minutes to be served breakfast. Also the buffet section was empty mainly. Asked politely if it was to be resupplied and we were told it was, but it never was.
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nothing was too much for the staff they really made you feel like you were the most important person there.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous - lovely bedroom and great food, drink & ambiance
Stayed 3 nights in Jan 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great building

Very nice building and great decor. Was told that my card had been declined and asked to pay again but when I showed my email confirmation they found my booking. Asked if I wanted to add breakfast but as I witnessed a guest that said he has stayed 1 night on 3 separate occasions in jan complaining about how long it took for his coffee and eggs to arrive again! I declined.
Stayed 1 night in Jan 2025

10/10 Excellent

Yusuf

Stayed 2 nights in Jan 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024