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Mercure Exeter Rougemont Hotel

3.5 star property
Hotel near University of Exeter in Exeter

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Photo gallery for Mercure Exeter Rougemont Hotel

In-room safe, desk, iron/ironing board, free WiFi
Miscellaneous
Lobby
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Queen Street, Exeter, England, EX4 3SP
  • Royal Albert Museum and Art Gallery
    ‪1 min walk‬
  • Guildhall Shopping Centre
    ‪2 min walk‬
  • Exeter Phoenix Centre
    ‪2 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 21.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Exeter

In Exeter .With a stay at this Exeter hotel, you'll be steps from Royal Albert Museum and Art Gallery and RAMM. Harlequins Shopping Centre and Gandy Street are also within half a mile (1 km).

What's nearby

  • Exeter Cathedral - 5 min walk
  • University of Exeter - 8 min walk
  • Spacex - 10 min walk
  • Exeter's Historic Quayside - 12 min walk
  • Exeter Northcott Theatre - 3 min drive

Getting around

  • Exeter Central Station - 1 min walk
  • Exeter (EXT-Exeter Intl.) - 12 min drive

Restaurants

  • ‪The Exploding Bakery - ‬1 min walk
  • ‪Five Guys Exeter - ‬1 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪BrewDog Exeter - ‬3 min walk
  • ‪Bill's Exeter Restaurant - ‬3 min walk

About this property

Mercure Exeter Rougemont Hotel

Hotel near University of Exeter in Exeter
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. The business-friendly Mercure Exeter Rougemont Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Exeter hotel is smoke free.

  • 98 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Exeter Rougemont Hotel offers 98 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per day)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 16.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 12.50 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rougemont
Rougemont Exeter
Rougemont Hotel
Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel
Mercure Rougemont Hotel
Mercure Exeter Rougemont
Mercure Rougemont
Mercure Exeter Rougemont Hotel Devon
The Rougemont Hotel, Exeter Hotel Exeter
Mercure Exeter Rougemont
Mercure Exeter Rougemont Hotel Hotel
Mercure Exeter Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel Hotel Exeter

Mercure Exeter Rougemont Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 849 reviews
Rating 8 - Good. 326 out of 849 reviews
Rating 6 - Okay. 138 out of 849 reviews
Rating 4 - Poor. 68 out of 849 reviews
Rating 2 - Terrible. 35 out of 849 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 1 night in Nov 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel itself was fine. But paid for 2 nights, but person booking us in only added us for 1 night. Had to go to the desk to get key card reset on day 2. Parking charge paid on arrival, but again there was an error, so had to pay further £12.50 when checking out. Shower gel dispenser empty on arrival. Not enough towels for 2 guests. No proper bath mat, had to use a towel on the floor slippery & dangerous. Not worth its 4 star rating
Stayed 2 nights in Nov 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel with very nice staff but the whole place is starting to look in need of a refurb.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, the quality of the room was excellent. The hotel felt very upmarket. Very good value for money. Dog Friendly too!
Stayed 2 nights in Oct 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, large rooms and service was excellent. No aircon though.
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very well placed in the centre. However the parking was limited and quite expensive
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Bryony

Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and made the stay very comfortable and relaxing.
Stayed 1 night in Sep 2024

8/10 Good

CAROLINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Richard and Pauline

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! we will be back
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was well located and staff were very friendly and helpful. The room was very small, it was difficult to get in and out because the door was so close to the bed. The bed was extremely hard and one of the mugs had a large crack. Staff did give us a duvet to put under the mattress and did replace the mug. At that price though I had expected more comfort.
Stayed 2 nights in Sep 2024

8/10 Good

Laurence, Belfast

Liked: Staff & service
This hotel is never a 4 star accommodation. It's more 2 star. Location is great..Breakfasts are great, otherwise the hotel needs a complete overhaul. Thread bare carpets throughout. Creaking floorboards throughout. Small bedroom No 305. The parking system is disgraceful. Yes they only have 20 spaces to accommodate 90 odd rooms at a charge of £12.50 per night. But they allow non residents 2 hours free parking. The manager at breakfast looked great with crisp ironed shirt, but the other staff were shabby with non ironed shirts...Maybe not even 2 Star.
Stayed 4 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the high street
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Noel

Liked: Staff & service, property conditions & facilities
Well positioned for the town
Stayed 3 nights in Sep 2024

8/10 Good

Joanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We quite often stay here but could you please sort out the remotes on your tvs (never been once and not had an issue with them) and one large towel for two people isn’t enough. Apart from that our stays have always been good and your staff have lovely.
Stayed 1 night in Sep 2024

2/10 Terrible

Paeder

Travelled with partner
Disliked: Staff & service
A hotel staff member entered our room at around 4:30 am whilst we were sleeping. I shouted at them and they left. I'm not quite sure why they came in, even if they got mixed up and thought the room was empty, what's the reason to enter a room so early in the morning? Most hotels don't start cleaning until after checkout time. We felt very unsafe and didn't sleep for the rest of the night. In addition, there was no hot water (had cold showers), only provided one towel for 2 people...the area surrounding the hotel was pretty loud and could be heard from the room due to single glazed windows.
Stayed 1 night in Aug 2024