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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly 4-star hotel with indoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor pool
Beach
Lobby
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar

Explore the area

Map
Southernhay East, Exeter, England, EX1 1QF
  • Exeter's Historic Quayside
    ‪3 min walk‬
  • Barnfield Theatre
    ‪4 min walk‬
  • Exeter Cathedral
    ‪6 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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4.3 out of 5, Excellent, (1003)
The price is CA $206
per night
CA $248 total
includes taxes & fees
28 Jan - 29 Jan
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About the area

Exeter

City center stay.With a stay at this Exeter hotel, you'll be steps from City Wall and a 5-minute walk from Exeter's Historic Quayside. Cygnet New Theatre and Barnfield Theatre are also within half a mile (1 km).

What's nearby

  • Exeter's Historic Quayside - 3 min walk
  • Exeter Cathedral - 6 min walk
  • Spacex - 6 min walk
  • Exeter Phoenix Centre - 8 min walk
  • University of Exeter - 19 min walk

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Family-friendly 4-star hotel with indoor pool
As a guest of Mercure Exeter Southgate Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 151 square feet (14 square meters) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the family-friendly Mercure Exeter Southgate Hotel. Parking is available for a fee.

This 4-star Exeter hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 151 sq ft of conference space
  • 14 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Exeter Southgate Hotel offers 156 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

Property amenities

Family friendly

  • Children's games
  • Free rollaway/extra beds
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15.00 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 44
  • Visual fire alarm
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1002 reviews" "
Rating 8 - Good. 300 out of 1002 reviews" "
Rating 6 - Okay. 174 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V Good - nice clean room, good breakfast and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Alice

Liked: Staff & service, property conditions & facilities
Lovely bathroom and shower. Disappointed that I booked this hotel because it has a pool but we had to pay extra to use it
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Its a lovely hotel, having to pay 15 pn for car is ridiculous, plus when you pay for your stay they cant tell you what the taxes are for, we didnt eat here as there was a whetherspoons just round corner.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Expected to pay for car parking so can’t complain. Breakfast was average. Didn’t like the fact that you had to play to use the pool. But would stay again for a stop over.
Stayed 1 night in Oct 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Harry

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds & clean, spacious rooms. Parking is a rip-off at £15 overnight.
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Andy

Liked: Cleanliness, room comfort
Stay on 27th September
TV did not work, only realised at 10.40pm Reception offered to come along however we were ready for bed so didn’t want anyone in the room at that time Fan in the bathroom ran all night and didn’t switch off …. which was very noisy TV not working and a fan not switching off should be found prior to a guests stay Reception on checking out of the property showed zero interest or empathy
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, lovely staff.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a great hotel
Stayed 1 night in Sep 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At one £193.94 it was a lot more expensive than it usually is, particularly as there was nothing special on in the city and charging £10 to use the pool on top of that is a joke
Stayed 1 night in Sep 2024

10/10 Excellent

hayley

Liked: Cleanliness, amenities, property conditions & facilities
Always good.
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Sivay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Reena

Stayed 1 night in Sep 2024

8/10 Good

Geraint

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , parking , very clean hotel would recommend
Stayed 1 night in Sep 2024