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White Hart, Exeter by Marston's Inns

3.0 star property
3-star hotel near Exeter Cathedral

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Photo gallery for White Hart, Exeter by Marston's Inns

Reception
Front of property
Daily full breakfast (GBP 8.25 per person)
Twin Room
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
66 South Street, Exeter, England, EX1 1EE
  • Exeter's Historic Quayside
    ‪2 min walk‬
  • Exeter Cathedral
    ‪3 min walk‬
  • University of Exeter
    ‪17 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪22 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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CA $132 total
includes taxes & fees
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About the area

Exeter

In Exeter .Steps from the hotel, you'll find City Wall and Cygnet New Theatre. Exeter's Historic Quayside and Exeter Cathedral are also within half a mile (1 km).

What's nearby

  • Exeter's Historic Quayside - 2 min walk - 0.2 km
  • Exeter Cathedral - 3 min walk - 0.3 km
  • Spacex - 4 min walk - 0.4 km
  • Royal Albert Museum and Art Gallery - 8 min walk - 0.7 km
  • University of Exeter - 17 min walk - 1.5 km

Getting around

  • Exeter Central Station - 9 min walk
  • Exeter (EXT-Exeter Intl.) - 22 min drive

Restaurants

  • ‪The Chevalier Inn - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬1 min walk
  • ‪Samuel Jones - ‬5 min walk
  • ‪Mango's - ‬5 min walk

About this property

White Hart, Exeter by Marston's Inns

3-star hotel near Exeter Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. White Hart, Exeter by Marston's Inns also features a terrace, a garden, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Exeter hotel is smoke free.

  • 55 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
White Hart, Exeter by Marston's Inns offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 5 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 8.25 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Large vehicles cannot be accommodated at the property.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 8.25 per person
  • Self parking fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

White Hart Hotel Exeter
White Hart Exeter
White Hart Hotel Marston's Inns Exeter
White Hart Marston's Exeter
White Hart Hotel by Marston's Inns
White Hart, Exeter by Marston's Inns Hotel
White Hart, Exeter by Marston's Inns Exeter
White Hart, Exeter by Marston's Inns Hotel Exeter

White Hart, Exeter by Marston's Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Catriona

Liked: Cleanliness, staff & service, amenities
Quirky,interesting building,friendly staff who were pretty busy but still courteous and efficient.Easy to reach dining options and crucially for the elderly,small portions available. Cobbles and dark internal stairs in some areas make it difficult for unsteady walkers. Value for money.
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Stayed 1 night in Nov 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
Not the way hotel breakfasts used to be.
Overall the stay was fine, just a few minor issues, check in was smooth and welcoming, Carpark was fine at an additional £5 for the overnight until noon which worked for our stay, the room was bigger than what we expected with the tea and coffee in the room, the toilet seat was not fitted correctly, which was lack of skilled maintenance team as it was clear the brackets holding the seat were the wrong way round, on arrival the window was open and a little cold, so I opened the radiator valve to heat the room as it was closed, but unfortunately there was so much air in the system we only had 1” at the bottom of the radiator to warm the room, this also made the radiator make lots of running water noise, at 3AM I had to turn it off. We prepaid for fry up breakfast with the online check in service, in the morning there was some confusion with the girl as it stated fry up and including Continental selection, she said different, we did get it resolved though the current system in my opinion isn’t working as the adjacent table also had issues with ordering, I think the breakfast menu needs to be replaced with a more simple you can pick 7 items or 9 items if they want to reduce what you get, overall the stay was fine and I would stay again, I’m guessing they are trying to save some money on the breakfast but still trying to please the customer, I would rather pay an extra couple of pounds to have a eat/select what I want as what they have at the moment left me a little disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness
Unique venue with cobbled courtyard. Practically in the centre of town. Easy walk to Cathedral Green and car park next door. Rooms were clean and tidy, although no complementary biscuits. Breakfast was good except only 1x cup of tea with English breakfast not a pot or endless tea(s)
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 3 nights in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay as always
We come to Exeter 2/3 times a year. We always stay at the White Hart The staff are always helpful and the rooms are always clean and tidy. Anything we need has always been taken care of. It's so close to the centre of Exeter. We shall be back early next year.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

Max

Stayed 1 night in Dec 2024

8/10 Good

STEPHEN

Liked: Staff & service
White Hart Pub and Hotel Exeter
The White Hart is a very very old establishment, apparently the oldest pub in Exeter, so obviously it has character, the pub itself is warm and friendly, like most pubs today unfortunately there are not many staff around, and what staff there are , they are performing multiple jobs , reception, bar, taking food orders etc, so sometimes it felt like no one was around, but it was ok and once someone was around you got served with a smile, but I would imagine if it got busy as it did suddenly at breakfast when everyone came down at once then things would go slow and wrong, luckily we got down first and was ahead of the rush, the room we had was adequate, only for one night and we got a great deal on it , but it was tired, and in need of a makeover, quite tatty and dark , but warm and dry , it was ok
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Inga

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel for this price
I am happy with the hotel and room in general. Some repair works needs to be done but it was simple and cosy. Staff was really nice. For the price i paid it was amazing . Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Very good value for money, staff friendly and helpful, would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Location, easy to find it close to town. Comfy bed and good.nights sleep. Excellent snd nice.touch with a well priced car park
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing decline
I have stayed here numerous times over the past 25 years, sadly, over the past 4-5 years the decline has been huge. The quirkiness of the place used to be really appealing, breakfast used to be excellent and the long-time staff really friendly and helpful. Sadly the whole place looks in need of more than a little TLC. The first room we were given was dingy, dark, dirty and had net curtains with big holes. I asked for another room, which was a little better, but still one of the bedside lights didn’t work, the fan in the bathroom didn’t work, the linings to the curtains were in shreds, windows dirty inside and out. We gave the place another chance with this stay, but unless massive changes are made, this will be the last time we stay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great price. Staff were friendly, the pub was nice & a good nights sleep had. Very happy to recommend & will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Disliked: Staff & service, property conditions & facilities
Room in poor condition
Stayed 2 nights in Oct 2024

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were excellent and we were warmly greeted on our arrival. Room had everything we needed and the bed was very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Dr Timothy C

Disliked: Cleanliness, property conditions & facilities, room comfort
I will never use Hotels.com again
This review is targeted at Hotels.com, NOT at the White Hart Exeter itself. We paid the full hotel fee upfront but then when we arrived, we were told by the hotel that the car-park fee was extra. We had to pay for 2 nights’ car parking fee. There was no mention of this on the Hotel.com website. Also, we paid via an mbna card which stated that we would get 5% discount if we used their website to book this hotel. Hotels.com ended this offer on the very day we made payment … and mysteriously re-introduced it the day after payment was made. We will NEVER use Hotels.com again.
Stayed 2 nights in Oct 2024