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Hotel North Pole

2.0 star property
Enjoy the free WiFi at this North Pole hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel North Pole

Exterior
Aerial view
Front of property
Lobby sitting area
Property entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
449 N Santa Claus Lane, North Pole, AK, 99705
  • Santa Claus House
    7 min walk
  • Fort Wainwright
    15 min drive
  • Chena River
    16 min drive
  • Fairbanks, AK (FAI-Fairbanks Intl.)
    23 min drive

Room options

View all photos for Santa Suite

Santa Suite

Santa Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Double Queen Room

Mini Suite Double Queen Room

Mini Suite Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Extended Stay Suite

Double Extended Stay Suite

Double Extended Stay Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Extended Stay Suite

Extended Stay Suite

Extended Stay Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Queen Room

Mini Suite Queen Room

Mini Suite Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Queen Room

Handicap Accessible Queen Room

Handicap Accessible Queen Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Candlewood Suites Fairbanks, an IHG Hotel

Free airport shuttle
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (346)
The price is CA $271
per night
CA $293 total
includes taxes & fees
5 Jan - 6 Jan
Candlewood Suites Fairbanks, an IHG Hotel

About the area

North Pole

In North Pole .Stay at this North Pole hotel and you'll be within half a mile (1 km) of Santa Claus House and 9 miles (15 km) of Eielson Air Force Base. Chena River is within 9 miles (15 km) and Fort Wainwright is within 16 miles (25 km).

What's nearby

  • Santa Claus House - 7 min walk
  • Fort Wainwright - 15 min drive
  • Chena River - 16 min drive
  • Fairbanks Ice Museum - 17 min drive
  • Creamer's Field - 19 min drive

Getting around

  • Fairbanks Intl. Airport (FAI) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪North Pole Crepery - ‬2 min walk
  • ‪Little Richard's Family Diner - ‬1 min drive
  • ‪North Pole Alehouse - ‬12 min walk

About this property

Hotel North Pole

Enjoy the free WiFi at this North Pole hotel
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hotel North Pole. Free self parking is available.

This North Pole hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Hotel North Pole offers 70 air-conditioned accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, German

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

This property does not provide rollaway/extra beds.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel North Pole
North Pole Hotel
Hotel North Pole Hotel
Hotel North Pole North Pole
Hotel North Pole Hotel North Pole

Hotel North Pole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 231 reviews" "
Rating 8 - Good. 77 out of 231 reviews" "
Rating 6 - Okay. 18 out of 231 reviews" "
Rating 4 - Poor. 4 out of 231 reviews" "
Rating 2 - Terrible. 2 out of 231 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful, even before I arrived. Thank You Hiliary
Stayed 3 nights in Sep 2024

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carol, Signal Mtn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the highway, but quiet. It was very convenient. It was very clean and the staff was very friendly.
Stayed 1 night in Aug 2024

4/10 Poor

KYUNG SAM

Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff! We would definitely return here!
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the very very firm bed. I travel every week and this may be the hardest bed I've ever had room 314
Stayed 3 nights in Jul 2024

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several nights, and enjoyed the breakfast offered very much. Someone was diligent to keep the options refilled as needed. There was an ice machine on our floor.
Stayed 9 nights in Jul 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found some bugs in the bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Deborah, Wellton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Staff is really great
Stayed 1 night in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual location for a hotel but turned out to be so special! The staff was excellent and super helpful
Stayed 7 nights in Mar 2024

10/10 Excellent

Celia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pet friendly! They even give you a dog bed and bowls!
Stayed 1 night in Mar 2024

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility Loved this spot. Only thing lacking is a hot tub.
Stayed 5 nights in Mar 2024

8/10 Good

Kay Shin

Stayed 1 night in Mar 2024

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel North Pole is the best place we’ve stayed at all week while in the Fairbanks area
Stayed 1 night in Feb 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient to area attractions and clean and comfortable; however the shower was weak and for someone four feet tall.
Stayed 1 night in Feb 2024

2/10 Terrible

Mendenzon, Fairbanks

Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The staff is very rude and for a hotel that is pet friendly it is very inconvenient that I was told if I leave the building I cant leave my pet in a kennel. I cannot take my peta to conference meetings so staying at this place was pointless
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Awesome place great value and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Location was a big draw . I would stay again for cleanses and a superior staff. Michael from 2nd shift thoughtful and kind went way above to make sure we were able to accomplish a lifetime goal of seeing the northern lights.
Stayed 3 nights in Sep 2023

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel. The room was very nice and clean.Very nice breakfast also. The only thing I would like to see improved on is most people associate the North Pole with Christmas so we thought the lobby area would be decorated and overwhelm us, but it was decorated in Halloween.
Stayed 1 night in Sep 2023