From the moment we were driving down the street to make our way to the hotel you could see homeless in the streets. When we checked in and asked the guy at the desk about safety, he said there was a lot of homeless but it was a safe hotel. Throughout our stay homeless roaming the hotel, yelling, fighting. The police even got called because of homeless disturbance. As for the staff, no hospitality ethics whatsoever. We were at the continental breakfast on our first day. Breakfast was just ending and I went over to the juice machine for some apple juice. The cleaning lady on duty was so rude. Letting me know breakfast hours were over but with an upset attitude. As soon as she came in to the kitchen area she was slamming the AC lids, making all kind of noise in her way to let us know it was after hours and we should leave. I reported it to the front desk as I walked out and let them know I felt disrespected. We refrained ourselves from going to breakfast after that. Check out was even worse. 30 minutes prior to check out time I get a rude call from the receptionist wanting to know if we were checking out or extending our stay. Which I have never been called to ask that. Once at the reception the lady was so rude, not polite, never smiled, never asked how are stay was and when I asked for a receipt, she rudely handed it to me without saying thank you staying with us, nothing. I felt upset that as a guest I had been treated this way. Never again will I be staying here.