Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
4-star beachfront hotel near Jamaica Beaches

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Aerial view
Food court
Reception hall
On the beach, white sand

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Jamaica Swamp Safari Village
    ‪7 min walk‬
  • Martha Brae River
    ‪15 min walk‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

  • 58 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Sea side - E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Falmouth

Beachfront retreat .Within 2 miles (3 km) of this Falmouth hotel, you'll find Martha Brae River and Jamaica Beaches. Luminous Lagoon and Blue Waters Beach Club are also within 6 miles (10 km).

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk
  • Martha Brae River - 15 min walk
  • Luminous Lagoon - 5 min drive
  • Blue Waters Beach Club - 10 min drive
  • Burwood Beach - 11 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star beachfront hotel near Jamaica Beaches
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

  • 1 building
  • 753 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars and 5 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Full-service spa

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 989 reviews
Rating 8 - Good. 239 out of 989 reviews
Rating 6 - Okay. 106 out of 989 reviews
Rating 4 - Poor. 36 out of 989 reviews
Rating 2 - Terrible. 50 out of 989 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Heather Ryaan

Travelled with family
Overall our stay was alright--we mentioned before we arrived that it was our anniversary on the 20th--they said they would make note--I mentioned it when we arrived--they said they would make note--nothing special was done on the 20th like they said they would do-that was disappointing--our room had an ocean view but the balcony had a white cement wall blocking the view that our kids could not even see over--thousands of other rooms had glass walls to enjoy the ocean view--this was disappointing--and our king size bedroom was in the room with no windows are view whatsoever and we were the ones paying for the room--our kids got the room with the balcony--this was disappointing. WE found certain staff around the resort to be short, cold, and rude whereas many others were very sweet and accommodating. For the price we paid--the experience did not match.
Stayed 6 nights in Feb 2025

6/10 Okay

Timothy Andrew

Travelled with family
Well music was not family friendly!
Stayed 7 nights in Dec 2024

6/10 Okay

GILLIAN, Kingston

Stayed 3 nights in Dec 2024

10/10 Excellent

Kamilah

Stayed 6 nights in Nov 2024

2/10 Terrible

Kelli

Disliked: Property conditions & facilities
My expectations for this resort were very high considering it just opened. I ran into so many issues in so many different sectors. My room was dirty , no trash can liners in the waste bin. Weird residue on the night stand , no wash clothes in the bathroom . Halfway into my stay the sealing began leaking - like anyone i called the front desk it took almost three hours for someone to come I have time stamps to prove this . I slipped and fell and hurt my hip . No management or anyone followed up with me on this.i had to call multiple times to get the leak addressed . No housekeeping came after to clean up the water etc . Just dirty wet towels left. Staff is rude at the buffet. Please save your money . This was not a vacation but a nightmare i would Never come back here
Stayed 3 nights in Nov 2024

10/10 Excellent

Ajri

Stayed 5 nights in Nov 2024

10/10 Excellent

Naga Puneet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach has rocks in volley ball court got hurt and beach has some unseen sharp corals at the bottom...wear water shoes.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mimoza

Travelled with family
Liked: Amenities
He had so much fun the staff was very nice , clean the food was great
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew, FORT WAYNE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquarelle is a beautiful property. The staff is amazing. The food is great. Sports Bar and Cappuccino were big hits with our group. Ate at Pepis everyday for lunch. The pool slides even made us feel like kids again. Appreciated Ojay at the pool area running aerobics, working all day, dancing all night. We had Mr. Edwards running for drinks on the beach - hard worker. Loidriana (sp) worked hard in the Sports Bar. The entire staff is just incredible.
Stayed 7 nights in Nov 2024

4/10 Poor

Nikki

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Nov 2024

2/10 Terrible

Yugrannie

Got charged for things extra 😌
Stayed 3 nights in Nov 2024

8/10 Good

Faleisha

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Was expecting more since it was newer. Pools close at 6pm. Room service is fast but very limited options.
Stayed 5 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 4 nights in Oct 2024

10/10 Excellent

Venu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mc Arthur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay , definitely reccomend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Abir, Herndon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better all inclusive resorts in the Montego Bay Area, if you are looking for a great vacation. Excellent food options and plenty of things do and enjoy during your stay. Staff is very helpful too.
Stayed 5 nights in Nov 2024

8/10 Good

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Riu Aquarelle is good but has some opportunities to become great. Improve the WiFi, make morning coffee bar available earlier, advance the entertainment to start at 7-8 va 9-10. Hotel can benefit from an ATM on premises as well.
Stayed 6 nights in Nov 2024

10/10 Excellent

Nachiket, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained and clean resort
Stayed 5 nights in Nov 2024

10/10 Excellent

Rajajot Roger Singh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We like the property and the beautiful beaches. But needs better WiFi and room service options on food offered
Stayed 5 nights in Nov 2024

10/10 Excellent

Janei

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled alone and felt safe on the property. There were many things to do with different restaurant options. The staff were SUPER friendly and accommodating. I had a wonderful time and will come again.
Stayed 4 nights in Nov 2024

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great!
Everything was good except for getting waited on around the pool and the beach. Also it was our 10th anniversary and all we received was a piece of cake and one cookie! The last thing was the internet was lousy. I have included a photo of what we received for our anniversary witch anyone can get at the buffet!
Wow! So generous!
Stayed 11 nights in Nov 2024

10/10 Excellent

Jainarine

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at RIU in Jamaica
Stayed 6 nights in Nov 2024

8/10 Good

Gibril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really nice. Entertainment was top notch. I like every thing about the experience except for the food. The buffet food didn’t look fresh sometimes and it’s always the same everyday. I recommend the Steak house dinner. That was the best food I had. We also had dinner at Napoli Italian cuisine but that chicken parmigiana taste like it was from last week. Otherwise everything else was great.
Stayed 5 nights in Nov 2024

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, I didn’t want to leave, but when they cut the Riu bracelet off of my wrist… I was saddened, so I sincerely vowed that I would return very soon to experience this beautiful resort in Trelawney…
Stayed 3 nights in Nov 2024