Arawa Park Hotel

4.0 star property
4-star luxury hotel near Polynesian Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arawa Park Hotel

Exterior
View from room
Family Room
Reception
King One Bedroom Suite

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    12 min walk
  • Government Gardens
    17 min walk
  • Tamaki Maori Village
    18 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

Deluxe King Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

King One Bedroom Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room

  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About the area

Rotorua

Heart of Rotorua.Within a 15-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Whakarewarewa Hot Springs. Rotorua Central Mall and Government Gardens are also within 2 miles (3 km).

What's nearby

  • Rotorua Central Mall - 12 min walk - 1.1 km
  • Tamaki Maori Village - 18 min walk - 1.6 km
  • Whakarewarewa: The Living Maori Village - 19 min walk - 1.6 km
  • Polynesian Spa - 20 min walk - 1.7 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.4 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shadehouse Cafe - ‬2 min drive
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk

About this property

Arawa Park Hotel

4-star luxury hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: NZD 30-30 for adults and NZD 15-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable/satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Iron/ironing board
  • LED light bulbs

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses geothermal energy.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 1009 reviews" "
Rating 8 - Good. 341 out of 1009 reviews" "
Rating 6 - Okay. 235 out of 1009 reviews" "
Rating 4 - Poor. 130 out of 1009 reviews" "
Rating 2 - Terrible. 73 out of 1009 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Business traveller
Disliked: Cleanliness
Great location, Comfy Beds. But, very tired & dated - cleanliness of room, particularly the bathroom was well below average standard
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service
We are happy with Arawa. The rooms are spacious, water is hot, room is warm. The only suggestion is to offer nicer cafe ambience and buffet breakfast. Normally, guests will go out after breakfast. So, don't worry about lunch and dinner. Focus on the buffet breakfast. God bless Arawa. Don't give up!
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Eloy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2024

6/10 Okay

Roy

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was handy for what we requied staff were helpful and freindly
Stayed 1 night in Aug 2024

6/10 Okay

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice comphy bed very clean beautiful view from our room. No plates or cutlery in rooms just two cups two teaspoons no teatowels. Grotty electric jug that leaked all over the bench. Staff were friendly. Wasnt for us though as weve stayed in other hotels that do supply plates & cutlery.
Stayed 1 night in Aug 2024

10/10 Excellent

sangkwun

Stayed 1 night in Jul 2024

8/10 Good

Dean

Liked: Staff & service
*
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Pip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corner bath and huge room with attractive view overlooking race course. Very good value for money. Reception staff excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Hiraina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious, TV is a big screen, beds so comfortable! Also loved the spa and the balcony overlooking the race-course!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ehsanul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel. Spacious room. Friendly and supportive stuff. Convenient location.
Stayed 1 night in Jul 2024

8/10 Good

Martin

Stayed 1 night in Jul 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, will do again.
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Travelled with family
Disliked: Staff & service
noisy ,staff not nice
Stayed 2 nights in Jul 2024

8/10 Good

Kusik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service
Confortable
The rooms are very spacious. It is quite old.
Stayed 2 nights in Jul 2024

8/10 Good

Joanne

Travelled with family
Liked: Staff & service
Very spacious room with comfortable beds bathroom clean but very outdated. Easy parking and friendly staff checking in. Just bear in mind walls are paper thin.
Stayed 1 night in Jul 2024

8/10 Good

Jaimi

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel room was very spacious and clean, but hotel is in serious need of a refurb. All of the furniture and appliances are very old/dated. With that being said the beds were very comfortable and it was nice having a small private deck. Room service was very delayed. But staff were friendly. Good value for money overall.
Stayed 1 night in Jul 2024

10/10 Excellent

Lizz

Stayed 1 night in Jul 2024

8/10 Good

Nicola

Travelled with partner
Liked: Staff & service, amenities
Great location, and friendly & helpful staff. The room was really spacious & beds super comfy! However, the room could do with a deep clean & general dusting. The spa pool hadn’t been cleaned in a while & the luggage shelf was uncleaned too. Other than that, a great option for a weekend in Rotorua if you want to stay centrally, with a parking option.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good value hotel
Hotel is a bit dated. Very large room. Was excited to have a spa bath in the room but filled it with water and the Jets wouldn't work. High quality soaps and lotions. Couldn't figure out how to get the TV onto live TV. Seemed to only be setup for Chronecast and streaming apps. The secure car park at the back was hard to find. Had to park alongside the building which was not lit very well.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being out of towners the hotel we picked was really nice, we would definitely be back.
Stayed 2 nights in Jul 2024