6/10 Okay
Warda
Travelled with family
2 Nov 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The room was dark and gloomy and the lights were not bright enough. They also kept the lights in the stairway off which was inconvenient and frustrating because it was difficult to see our way. I had to always turn them back on and they would turn them off immediately. The window shutters opened to the courtyard, so we could hear all the sounds from below and the kitchen, which was distracting at nighttime and provided little privacy. The toilet seat of the bathroom was off-kilter, and the structure of the bathroom was narrow and awkward. The sink had a slow clog, and when we reported it to them, they said it's normal and that it will drain slowly. When they cleaned our room, they plugged the drains of the sink and tub again, and we asked them to remove it because it stopped the flow of water. The advertisement said there were 1 king bed and 2 twin beds, but there was only 1 twin bed and 1 sofa. The breakfast started late (8 am), which was not ideal for us because we wanted an early start to our day. The dinner food we ordered was extremely salty and otherwise not tasty. It felt like a waste of our money. Overall, the property was not as comfortable as I'd wanted it to be. The safe in our room did not work. With some improvements to their amenities, I think we could have enjoyed our stay more. The beds did have good mattresses, though which were comfortable.