We stayed at this hotel 4 wks.It is central to transport,shops, dining,old town,the bay,Tue market,rock tombs & castle.We got to know the reception & breakfast/room servicing staff very well.Sercan,Halil,Ramazan & Mert provided info & accommodated all of our requests(laundry rack,extra pillows & hangers,investigating smoking in other guest rooms (non-smoking hotel),a couple of fixture repairs).A safety deposit box was in the room with refundable key deposit;small fridge with icebox,soap dispensers by sink & shower.The television had multiple Turkish & German channels,a couple of English channels & a French & Arabic channel.There was air conditioning & we booked a room with an enclosed balcony.Lena & Fatma worked extremely hard to provide a varied Turkish breakfast:super scrambled egg! non-pork sausages,breaded chicken bites,cheese pastry straws,cooked courgette & aubergine,chips,boiled eggs,tomato, cucumber,white cheese,cheese slices, olives,melon,satsumas,bread,jam, chocolate spread,Turkish tea,instant coffee,hot choc,milk,water(fruit & veg were fresh & flavoursome).The breakfast room is at the top of the hotel with panoramic views of the mountains,tombs & castle.There is no elevator,only stairs.Rooms are on the ground & 1st floor.Lena & Fatma also worked extremely hard to service/clean rooms & public areas.We wish to say a huge thank you to all staff for making us feel so welcome & comfortable.We were extextremely sad to leave & look forward to returning in the near future.