Our room at the pensione was fairly large, a bit tired, with a wardrobe, nice bathroom, and a killer view of Florence. After we had checked into our room we realized the air conditioning was not working ( it was hot ). We advised reception and were told that half the air system was not working and that the next day we would be able to change rooms. It would have been nice if they had told us up front that the air wasn't working. The next day we changed rooms to a much smaller, dingy, tiny bathroom, nowhere to hang clothes, air conditioned, killer view, for the same price. The room was nowhere near the same quality as the first room. Supper that night at their restaurant was not good. It was a 4 course meal. The a la carte menu is not available on Mondays and Tuesday. One of the courses was soup, which we did not receive. The second was pasta which was ok. The main described as pork slices was in fact 4 paper thin slices of luncheon meat with slices of lettuce(no dressing) and beets. It was terrible. dessert was creme caramel which was OK. At 20 euros each we were very disappointed. We tried breakfast the next day to give it a chance but again we were disappointed. We did not go back again during our 3 day stay. We did notice on Wednesday the restaurant had plenty of customers. Does the real chef come and do the a la carte menu?
In our opinion the hotel is very tired and needs a facelift. It does have a great view but that's it, we have nothing good to say.