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Hotel Casa Helena

2.0 star property
Enjoy the free WiFi at this Filandia hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Helena

Terrace/patio
Standard Room, 1 Double Bed, Balcony
Front of property
Family House | Private kitchen
Terrace/patio

Reviews

10 out of 10

Exceptional

Popular amenities

  • Free WiFi

Explore the area

Map
Calle 8, 9-44, Filandia, Quindío, 634001
  • Street Stuck in Time
    3 min walk
  • Bejuco to Basket Interpretation Center
    3 min walk
  • Mirador Colina Iluminada
    19 min walk
  • Pereira (PEI-Matecaña Intl.)
    78 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Standard Room, Multiple Beds, Balcony

Standard Room, Multiple Beds, Balcony

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Family House

Family House

Family House

  • Sleeps 16
  • 6 Double Beds, 1 Large Twin Bunk Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Economy Room, Multiple Beds, Ensuite

Economy Room, Multiple Beds, Ensuite

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

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Parking included
Free WiFi
Laundry
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The price is CA $82
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CA $82 total
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About the area

Filandia

In Filandia .With a stay at this Filandia hotel, you'll be steps from Street Stuck in Time and Bejuco to Basket Interpretation Center. Mirador Colina Iluminada and Barbas Bremen Nature Reserve are also within 2 miles (3 km).

What's nearby

  • Street Stuck in Time - 3 min walk
  • Bejuco to Basket Interpretation Center - 3 min walk
  • Mirador Colina Iluminada - 19 min walk
  • Barbas Bremen Nature Reserve - 5 min drive
  • Main Square - 20 min drive

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Restaurante Jose Fernando - ‬1 min walk
  • ‪La Fonda Paisa - ‬3 min walk
  • ‪Helena Adentro - ‬2 min walk
  • ‪Café Del Guadual Circasia, Quindío - ‬22 min drive
  • ‪Fonda Asael - ‬3 min walk

About this property

Hotel Casa Helena

Enjoy the free WiFi at this Filandia hotel
Hotel Casa Helena offers its guests local meal delivery service. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This Filandia hotel is smoke free.

  • 5 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
Hotel Casa Helena offers 5 accommodations with portable fans. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Local meal delivery service

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Helena

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Property Registration Number 187850

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Hotel Casa Helena Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024