First room offered uncleaned, aircon unit in pieces on the floor, but this may have been due to water pressure problems in tbe local area. Second room perfect, except electronic door lock would not permit us to exit room, maintanence had to come and let us out, not good if a fire had occurred. Finally, our car was damaged by unknown hit and run contractors, still await news if hotel cameras show this incident, as we are responsible for several thousand $ in repair costs!. Hotel wished to refund our room cost, but unable to do so because we booked through yourselves, so overall NOT the experience we had hoped for.