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Hilton Garden Inn Florence Novoli

4.0 star property
4-star hotel near Basilica of Santa Maria Novella

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Photo gallery for Hilton Garden Inn Florence Novoli

Reception
Bar (on property)
Deluxe Room, 1 King Bed
Hallway
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Via Sandro Pertini, 2/9, Florence, FI, 50127
  • Cathedral of Santa Maria del Fiore
    ‪9 min drive‬
  • Piazza del Duomo
    ‪9 min drive‬
  • Uffizi Gallery
    ‪10 min drive‬
  • Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, View

Twin Room, 2 Single Beds | View from room

Twin Room, 2 Single Beds, View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Florence

Near the airport.Within 3 miles (5 km) of this Florence hotel, you'll find Basilica of Santa Maria Novella and Pitti Palace. Gallery of the Academy of Florence and Cathedral of Santa Maria del Fiore are also within 3 miles (5 km).

What's nearby

  • Basilica of Santa Maria Novella - 5 min drive - 3.6 km
  • Cathedral of Santa Maria del Fiore - 9 min drive - 5.9 km
  • Piazza del Duomo - 9 min drive - 5.9 km
  • Uffizi Gallery - 10 min drive - 7.7 km
  • Ponte Vecchio - 10 min drive - 8.1 km

Getting around

  • San Donato - Università Tram Stop - 5 min walk
  • Florence Rifredi Station - 18 min walk
  • Florence Airport, Peretola (FLR) - 11 min drive

Restaurants

  • ‪Pasticceria Silvano e Valentino - ‬8 min walk
  • ‪Old Wild West - ‬5 min walk
  • ‪College House - ‬2 min walk
  • ‪Da Quei Ragazzi - ‬5 min walk
  • ‪Bamboo - ‬6 min walk

About this property

Hilton Garden Inn Florence Novoli

4-star hotel near Basilica of Santa Maria Novella
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1679 square feet (156 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly Hilton Garden Inn Florence Novoli.

This 4-star Florence hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • 1679 sq ft of conference space
  • 156 sq m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Florence Novoli offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Extended parking on site (EUR 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Extended parking fee: EUR 10 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Garden Inn
Florence Novoli
Hilton Garden Inn Florence
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Novoli
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Hilton Garden Inn Florence Novoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 802 reviews
Rating 8 - Good. 318 out of 802 reviews
Rating 6 - Okay. 78 out of 802 reviews
Rating 4 - Poor. 11 out of 802 reviews
Rating 2 - Terrible. 9 out of 802 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All its fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

satyajit

Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short walk to the train where we could get into the center of Florence easily. The hotel was clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

gina

Travelled with partner
Liked: Amenities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Very clean and offered friendly, helpful service from all staff I interacted with.
Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
It’s fine but far. And be sure your AC is set.
Was great in beginning. Allowed me to check in early. Room seemed fine. But the AC was a disaster. I did not know I needed to contact the front desk to turn on my AC. The first night was really really hot and I barely slept. The second day they came to fix it, but it did not work so they moved me to a different room on the third night. That room was much better and they upgrading me to a balcony room. No one ever notified me that I needed to let the front desk know what I wanted the temperature to be in my room. Apparently they have the main controls at the front desk. Also, the hotel is very far from the city center, so if you are looking for a place that is near the city center, and all of the attractions and restaurants you should not stay here. You can definitely grab the tram if you are in Fine and it is only a five minute walk away. I finally mastered this after the third day of staying there. It takes you directly in the city center, and also to the train station airport. The gym was nice and the room was fine, but the hotel staff did not make any apologies for the issue with the air-conditioning and my lack of sleep. Just be sure when you check into this hotel that you let them know that you want a specific Celsius reading on your air conditioner in your room or else you will be spending many hot nights and days. I did have a cocktail in the bar and the bartender was very nice and made a great drink. I did not order food from the hotel, however.
Stayed 4 nights in Sep 2024

8/10 Good

Sukhvinder

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to FLR
Very good hotel, close to airport and tram stop. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

cathy

Travelled with family
Liked: Staff & service, amenities
Tram to city close.Helpful staff.Shout out to Lorrenzo (trainee)so great. Room clean and with new soft pillows great.
Stayed 2 nights in Sep 2024

6/10 Okay

Katherine

Disliked: Property conditions & facilities
Okay but would not stay here again
The hotel needs maintenance, the tub was clogged, the bathroom glass was broken causing water to leak. The front desk staff were not as friendly as in other hotels we stayed at in Italy (mainly IHG hotels). The breakfast was good and the breakfast attendants were very nice and friendly.
Stayed 2 nights in Sep 2024

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service
I enjoyed my stay at the hotel. The bed and pillows were extremely comfortable; room was clean but you can see that renovations were done in not the best workmanship. I will recommend this hotel as it was a very short walk to a team station which gets you to the train station fairly quickly.
Stayed 5 nights in Sep 2024

8/10 Good

Marcia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a great hotel only 15 min tram from the City Centre and right in front of a tram station. My only complaint is the bed could be firmer.
Stayed 5 nights in Sep 2024

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities
To far
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2024

10/10 Excellent

Paula, Tarzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright and modern hotel. Room was spacious and very clean. Helpful staff. I would definitely go back.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful receptionist and especially waitress and restaurant. Hotel was very clean. Room was very spacious and Clean. Easy access to public transportation to get into historic center of Florence.
Stayed 3 nights in Aug 2024

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t fault our stay at all. Staff were friendly and very helpful organising us a breakfast box for a very early tour. The hotel was lovely, clean and comfortable and breakfast was lovely. A member of staff even made us a fresh squeezed orange juice. The hotel itself was incredibly close to a tram which provided excellent transport links. A great stay, would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rita

Liked: Cleanliness, property conditions & facilities
Ver nice hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! They also offered a wonderful recommendation for dinner- some of our best dining in Florence. This is not a “historical” area, but has a lovely open park right across the street. Highly recommend, especially in the summer!
Stayed 1 night in Jul 2024

10/10 Excellent

Carin, Denton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024