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Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Florence

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel

Exterior
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
180 Etta Gray Street, Florence, AL, 35630
  • Regency Square Mall
    2 min drive
  • Deibert Park
    3 min drive
  • River Heritage Park
    4 min drive
  • Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Comfort Suites Florence Shoals Area
Pool
Hot tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (622)
The price is CA $196
per night
CA $225 total
includes taxes & fees
5 Dec - 6 Dec
Comfort Suites Florence Shoals Area

About the area

Florence

City center stay.You'll find Regency Square Mall and Deibert Park within 2 miles (3 km) of this hotel. Tennessee River and River Heritage Park are also within 3 miles (5 km).

What's nearby

  • Regency Square Mall - 2 min drive - 1.8 km
  • Shoals Conference Center - 5 min drive - 3.4 km
  • North Alabama Medical Center - 5 min drive - 4.8 km
  • Kennedy-Douglass Center for the Arts - 7 min drive - 6.9 km
  • University of North Alabama - 7 min drive - 7.4 km

Getting around

  • Huntsville International Airport (HSV) - 65 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Panera Bread - ‬18 min walk
  • ‪Sonic Drive-In - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel

Hotel perfectly located for exploring Florence
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Florence hotel is smoke free.

  • 79 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • No smoking on site
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 9 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express FLORENCE NORTHEAST
Holiday Inn Express Hotel FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Express FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST an IHG Hotel

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 309 out of 510 reviews" "
Rating 8 - Good. 126 out of 510 reviews" "
Rating 6 - Okay. 41 out of 510 reviews" "
Rating 4 - Poor. 18 out of 510 reviews" "
Rating 2 - Terrible. 16 out of 510 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bob

Liked: Cleanliness
Mixed
Mostly clean. Seemed understaffed. Desk clerk always looking at phone in back.When we told him about a spill in the elevator in the afternoon/evening, said he couldn’t do anything about it, he was alone. Breakfast was ok, room seemed to be newly renovated but some fixtures weren’t there- we were told they hadn’t arrived. Have had better stays for less money.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except toilet was to low. We were used to the higher toilet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rickey

Stayed 1 night in Jun 2024

10/10 Excellent

Ashley, Mobile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property for the cost.
Stayed 1 night in Jun 2024

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk help nice but a frumpy lazy attitude. Always sitting and on their phone at evenings.
Stayed 2 nights in Jun 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Stayed 6 nights in May 2024

6/10 Okay

Heather

One Night Stay
Clean Room, bed was ok. Pillows were uncomfortable, flat. Breakfast was nothing special.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for our reservation and were allowed to check into your hotel early. Nice and polite staff.
Stayed 1 night in Jun 2024

6/10 Okay

clayton

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very over priced compared to other hotels in area. Under construction in interior. Price should have been significantly lower.
Stayed 1 night in May 2024

6/10 Okay

Robert

Tried to cancel second night and staff unable to help there was construction going on in different rooms we didn’t know until after we made the booking
Stayed 2 nights in May 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Norrissa

Liked: Cleanliness, property conditions & facilities, room comfort
Great trip
This was an amazing experience. The guy that checked me in was friendly and even gave me recommendations on places to visit during my stay.
Stayed 1 night in May 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were roomy and clean
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ALFONSO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was good, very clean and quiet. Good location to restaurants and the mall. Only problem we had was they ended breakfast at 9 am so we missed it
Stayed 1 night in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

Max

Liked: Room comfort
Disliked: Staff & service
Holiday Inn express
Rooms were not ready at check-in but they gave us an extra hour at checkout time. It's an old run down hotel but there are renovations underway! It's convenient and the staff were friendly and the breakfast was okay. Certainly not a 5 star hotel but the room was economical!
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great value. We had a king suite so size was awesome. Staff was very personable and hotel was very clean
Stayed 1 night in Apr 2024

8/10 Good

Pearlie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay it’s clean and rooms are so roomy and nice
Stayed 1 night in Apr 2024