Hotel Indigo Florence by IHG

4.0 star property

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Photo gallery for Hotel Indigo Florence by IHG

Property amenity
Minibar, in-room safe, laptop workspace, blackout drapes
Premium Room, 1 King Bed, Balcony
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, sun loungers
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

Map
Via Jacopo da Diacceto, 16/20, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Basilica of Santa Maria Novella
    ‪8 min walk‬
  • Fortezza da Basso
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪27 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible

  • 17.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 16.6 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed with Sofa bed

  • 21.5 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 16.7 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 20.5 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Florence

Heart of Florence.Within a 10-minute walk of this Santa Maria Novella hotel, you'll find Historic Centre of Florence and Basilica of Santa Maria Novella. Uffizi Gallery and Pitti Palace are also within 2 miles (3 km).

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 10 min walk
  • Cathedral of Santa Maria del Fiore - 15 min walk
  • Ponte Vecchio - 18 min walk
  • Uffizi Gallery - 9 min drive

Getting around

  • Fratelli Rosselli Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Trattoria Dall' Oste - ‬4 min walk
  • ‪Lampredottaio Chiaroni - ‬8 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬4 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk
  • ‪Haveli - ‬3 min walk

About this property

Hotel Indigo Florence by IHG

Property Location With a stay at Hotel Londra, you'll be centrally located in Florence, convenient to Fortezza da Basso and Cathedral of Saint Mary of the Flower. This 4-star hotel is within close proximity of Santa Maria Novella Basilica and Museum and Piazza di Santa Maria Novella. Rooms Make yourself at home in one of the 166 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.#The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Covered self parking fee: EUR 20 per day Rollaway bed fee: EUR 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: 12:00 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 23 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Foosball table
  • Seasonal outdoor pool
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 31
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 55
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number IT048017A14THTGKQ4

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Londra
Indigo Florence By Ihg
Hotel Indigo Florence by IHG Hotel
Hotel Indigo Florence an IHG Hotel
Hotel Indigo Florence by IHG Florence
Hotel Indigo Florence by IHG Hotel Florence

Hotel Indigo Florence by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 120 reviews
Rating 8 - Good. 27 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice ambiance of the room and the restaurant
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice place to stay and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

mansoor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dining. Also close to public transportation to get around
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice proper.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2024

8/10 Good

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed 5 nights and 6 days. For the location being walking distance to the train station, restaurants and laundromat, this was ideal. The bed was larger than most queen size bed. Room smelled clean. There was plenty of towels in our bathroom. The complimentary drinks and snacks in our minibar was nice so was the in room coffee and hot water kettle. The water pressure in our shower was nice and strong. Only a couple negative comments, our safe in our room didn’t work throughout our stay. It couldn’t be replaced because it’s built into the closet. There was some caulking in bathtub needed to be redone. It made the shower walls look old. The female staff in the front desk wasn’t as helpful or friendly when I had asked about extending my stay and the price difference between the search engine vs hotels site. Lastly, it would been helpful if they offered bell service and had our luggage taken to our room. Because we extended our stay for 2 extra days for 2 rooms, it would have been nice if management gave us credit towards the restaurant or bar, something to show some appreciation. Location feels a little dark to be walking in the evening if traveling alone.
Stayed 1 night in Oct 2024

10/10 Excellent

Mayzelle

Liked: Cleanliness, staff & service, property conditions & facilities
I like it that they still provide robe and slippers — and free minibar for members :)
Stayed 1 night in Nov 2024

10/10 Excellent

Jereme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable room within walking distance to all tourist spots.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and close to the train station
Stayed 1 night in Oct 2024

10/10 Excellent

Merwyn, Saratoga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dario at the front desk was great. Keep up the good cheer. Had a few issues with the TV which took an hour to resolve but the tech guys stuck to it and were competent. Good breakfast and functional gym. Quiet location but walkable to sights and the SMNovella train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

James

Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this beautiful boutique hotel.
Stayed 1 night in Sep 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night romance trip in Florence
Great new hotel! Kind and helpful staff, great bar, nice breakfast. Location isn’t in the heart of Florence but it’s close to the train station and the rooms were very well appointed, modern and clean. Would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Houshmand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely beautiful. Very friendly staff. Had a great one night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located near the train station and walking distance for all major attractions. Our room was modern and nice. We had a great stay
Stayed 1 night in Sep 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

doris hui zhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024