8/10 Good
Karen
Travelled with partner
30 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions were very good. This is an old building full of character and a stones through away from the main sights in Florence. As its name suggests there are lots of stairs, and we did request a lower floor room in advance so it was a bit disappointing to find ourselves on an upper floor. There is a tiny lift suitable for 2 persons only so we had to travel separately to get our suitcases to the room. This also meant we had to wait if other people were using the lift 2 at a time. A bit of a drag when we got caught behind large groups with many suitcases. The room itself was spacious and with a very comfortable bed. Breakfast was good with some quite unusual and tasty food on offer. There is a lovely outdoor terrace but this is accessible via some steep steps so not something we wanted to negotiate with plates of food. We did have some very pleasant evening drinks there though. There are some very good restaurants near to the hotel and overall had an excellent culinary experience. This is a nice hotel and I'd stay again but I would really have to insist on a lower floor room.