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Burlington Hotel, Best Western Premier Collection

4.0 star property
4-star Victorian hotel with 2 bars/lounges

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
View from property
British cuisine
Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)
2 bars/lounges, cocktail bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Room service

Explore the area

Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Lower Leas Coastal Park
    2 min walk
  • Sandgate Beach
    6 min walk
  • Leas Cliff Hall
    7 min walk
  • Manston (MSE-Kent Intl.)
    49 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The View Hotel Folkestone, a member of Radisson Individuals

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.5 out of 5, Wonderful, (827)
The price is CA $153
per night
CA $184 total
includes taxes & fees
17 Jan - 18 Jan
The View Hotel Folkestone, a member of Radisson Individuals

About the area

Folkestone

In shopping district.Within a 5-minute walk of the hotel, you'll find Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within half a mile (1 km).

What's nearby

  • Sandgate Beach - 6 min walk
  • Leas Cliff Hall - 7 min walk
  • Folkestone Harbour - 20 min walk
  • Quarterhouse - 3 min drive
  • Folkestone Beach - 8 min drive

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬10 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬11 min walk
  • ‪Butty's - ‬9 min walk
  • ‪Keppels Bar - ‬2 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

4-star Victorian hotel with 2 bars/lounges
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Burlington Hotel, Best Western Premier Collection.

This Victorian Folkestone hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1880
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: GBP 16.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Bed sheets
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1003 reviews" "
Rating 8 - Good. 339 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, wonderful room, great restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Clay

Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel of our 9 nights in the UK.
Stayed 1 night in Sep 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Fitted the bill for a one night stay
We received a warm Welcome. Check in was quick. No parking available so we parked on the street and reception organised a parking permit, just £6 for the night. Our room was small but adequate. Looks like it has recently been refurbished. We had 2 dogs with us, they were given a bed each, they were a bit grubby and no padding, neither dog used them! We had an evening meal In the restaurant. Food well presented. Service very good. Good breakfast. Buffet style, excellent croissants
Stayed 1 night in Sep 2024

10/10 Excellent

joe

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spectacular period hotel and suite! Ocean and garden views. Amazing spa bathroom, mini kitchen (and pod coffee maker)! Beautiful salon lounge. Lovely staff. We're on our honeymoon from Australia and could not had wished for a more charming and elegant place to stay. I wished we could have stayed longer!
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The staff were very friendly and superb at their job The hotel was really lovely and not far from the beach overall we were very impressed with it
Stayed 3 nights in Sep 2024

10/10 Excellent

michelle

Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay in a superb room (104)great view from the bath 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very welcoming staff and good customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark, WALLINGFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Clean and room was worth the money. Lack of parking is a real issue.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ROSALIND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Staff always friendly, rooms always comfortable and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Burlington. Our room was spacious and luxurious and the staff were helpful and friendly. The food was delicious. Laurent went above and beyond to make our visit extra special. Thank you for spoiling us.
Stayed 2 nights in Aug 2024

4/10 Poor

Karl, Bexleyheath

Travelled with partner
Disliked: Staff & service, amenities
Checking in experience was long. Despite doing the pre-check in form, it took too long. When asking if we could book for dinner the front desk said no, they can only accommodate 4 guests for the evening in the whole restaurant. So we had to eat elsewhere. In the morning for breakfast, I asked for poached eggs. They came 25 mins later and were hard boiled. When returning them to the kitchen the chef must have thrown the plate as it caused a stir from staff who were prevented from going back in the kitchen. They remade them and again they were hard boiled. The main elevator smelled like wet dog. Doesn’t help it’s carpeted up the walls. Overall not a pleasant stay. On returning back in the evening, all rooms cards were blocked for many guests. Wouldn’t recommend staying.
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service
Nice Hotel
Comfortable and clean, the laundry delivery around 6.00 in the morning makes a terrible noise and woke up us every day, but apart from that very good hotel
Stayed 3 nights in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning in the room would be nice
Stayed 2 nights in Aug 2024

6/10 Okay

Leona

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One member on front of house was very disorganised, abrupt, and rude. Room keys expired during the night for our whole wedding party!!! My saturday breakfast booking wasnt completed and I felt embarrassed upon going down to breakfast and having to clarify, I had booked. Luckily, I was later seated. The cleaning staff were very polite, helpful, and sweet.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Interesting old Victorian building. Aircon would be nice.
Stayed 1 night in Aug 2024

10/10 Excellent

n

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024