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The Carlton Hotel

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

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Photo gallery for The Carlton Hotel

Family Room (Deluxe)
Dinner served
Hallway
Staircase
Terrace/patio

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Leas Cliff Hall
    ‪2 min walk‬
  • Folkestone Harbour
    ‪11 min walk‬
  • Folkestone Beach
    ‪15 min walk‬

Room options

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

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Reception

Grand Burstin Hotel Folkestone

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.4 out of 5, (1204)
The price is CA $65
per night
CA $78 total
includes taxes & fees
26 Mar - 27 Mar
Grand Burstin Hotel Folkestone

About the area

Folkestone

Seaside stay .Your stay at this hotel will put you steps from Leas Cliff Hall and a 5-minute walk from Lower Leas Coastal Park. Leas Lift and Church of St Mary and St Eanswythe are also within half a mile (1 km).

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.1 km
  • Leas Cliff Hall - 2 min walk - 0.2 km
  • Folkestone Harbour - 11 min walk - 0.9 km
  • Sandgate Beach - 11 min walk - 0.9 km
  • Folkestone Beach - 15 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

3-star Victorian hotel perfect for exploring Folkestone
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, Romanian, Spanish

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 5 for adults and GBP 5 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 131 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 256 out of 1001 reviews
Rating 4 - Poor. 163 out of 1001 reviews
Rating 2 - Terrible. 248 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gergana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Very clean and comfortable room with amazing sea view. Kind and helpful staff. Fast Internet! Very satisfied- i had really good stay! Thank you Carlton hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Staff & service
Disliked: Cleanliness
Very convenient for euro tunnel, bargain price .
Stayed 1 night in Dec 2024

6/10 Okay

Gary

Business traveller
Liked: Staff & service
You get what you pay for
Stayed 4 nights in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Allan Derrick Siat, North Point

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was aware of the low ratings for this hotel, but realized that it was really that bad when we got there. If not for the cheap price, i wouldn't consider staying there again. I guess you get what you pay for. 😔
Stayed 6 nights in Nov 2024

8/10 Good

Ercan

Stayed 1 night in Oct 2024

6/10 Okay

Trevor

Liked: Staff & service
Stayed 6 nights in Nov 2024

6/10 Okay

Baldeep

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Renovation of the building is expected to make it more attractive to the customers.
Stayed 1 night in Nov 2024

6/10 Okay

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Condition needs updating.
Stayed 1 night in Nov 2024

4/10 Poor

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No words to describe this!
There are no words to describe this hotel! Seriously considered sleeping in our car. Luckily we only stayed 4 hours just to shut our eyes before using the shuttle. Do not stay here! Toilet wouldn’t flush which was the least of our concerns.
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

Constantin

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Faical

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

amber

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
First room we went into had a strong stench of cigarettes and the bed sheets were damp. Went to reception and they gave us 3 keys for different rooms to try out. Each had their own issues. Dusty and unkept rooms. Very outdated
Stayed 1 night in Nov 2024

6/10 Okay

Angus

Liked: Cleanliness, staff & service, room comfort
A bit jaded and dated. Clean and comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Rahul

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jess

Stayed 3 nights in Oct 2024

4/10 Poor

Marcel

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
No comment
Pas d eau chaude. Personnes pour le service au bar. À l'arrivée personnel sympathique
Stayed 2 nights in Oct 2024

2/10 Terrible

Kirsty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again, this hotel is shocking
The rooms were dusty, and the double base was broken on the left side at bottom. There was an 18th birthday party that went on until 3am, the fire alarm kept going off at this time as people were smoking in their rooms, there was a stench of canabis on the second floor corridor. Some guests never considered others after 12am and were noisy in there rooms. Upon early check out at 0530am the night receptionist was room, when trying to complain, he just said put the keys in the box, good bye
Stayed 1 night in Oct 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 4 nights in Sep 2024

4/10 Poor

Denis

Liked: Room comfort
Disliked: Cleanliness, staff & service
Only if you can manage stairs...
Only booked here as website states is has a lift. My wife and I are disabled and were shocked when on arrival reception said 'no lift, but it's only one floor'. They offered to take our luggage up but for us having to negotiate stars over our 4 night stay was not very good at all. Oddly, there was a sign on the corridor directing you to a lift.... which was locked.
Stayed 4 nights in Oct 2024