TownePlace Suites by Marriott Grand Rapids Airport

3.0 star property
3-star hotel in Forest Hills

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for TownePlace Suites by Marriott Grand Rapids Airport

Exterior
Indoor pool
Lobby lounge
Desk, laptop workspace, blackout drapes, iron/ironing board
Free toiletries, hair dryer, towels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
5430 28th Street Court SE, Grand Rapids, MI, 49546
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    9 min drive

Room options

Studio, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 Double Bed

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Grand Rapids

Forest Hills stay.With a stay at this Forest Hills hotel, you'll be within half a mile (1 km) of MSA Fieldhouse and 2 miles (3 km) of Patterson Ice Center. Watermark Country Club and Calvin College are also within 3 miles (5 km).

What's nearby

  • MSA Fieldhouse - 2 min walk
  • Calvin College - 6 min drive
  • Woodland Mall - 6 min drive
  • Watermark Country Club - 7 min drive
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 9 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Fuji Buffet & Grill - ‬3 min drive
  • ‪Panera Bread - ‬12 min walk

About this property

TownePlace Suites by Marriott Grand Rapids Airport

3-star hotel in Forest Hills
TownePlace Suites by Marriott Grand Rapids Airport offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. The business-friendly TownePlace Suites by Marriott Grand Rapids Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Grand Rapids hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • 280 sq ft of conference space
  • 26 sq m of conference space
  • Built in 2018
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Water dispenser
TownePlace Suites by Marriott Grand Rapids Airport offers 102 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 4:00 AM - midnight
  • Airport shuttle at scheduled times

Food and drink

  • Free self-serve breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Alcohol isn't served at TownePlace Suites by Marriott Grand Rapids Airport.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Grand Rapids Airport Aparthotel
TownePlace Suites Marriott Grand Rapids Airport
Towne Suites riott Rapids
TownePlace Suites by Marriott Grand Rapids Airport Hotel
TownePlace Suites by Marriott Grand Rapids Airport Grand Rapids

TownePlace Suites by Marriott Grand Rapids Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 317 reviews" "
Rating 8 - Good. 64 out of 317 reviews" "
Rating 6 - Okay. 15 out of 317 reviews" "
Rating 4 - Poor. 6 out of 317 reviews" "
Rating 2 - Terrible. 9 out of 317 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Delmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again when we return to GRR
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Stayed 1 night in Jun 2024

6/10 Okay

SAWAKO

Breakfast quality was not good. Coffee was not hot and hot water was dirty (it was something that looked like black mold came out of the pot) at 24 hours available coffee station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

8/10 Good

Hyeonjik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good place for family.
Stayed 1 night in Jun 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the location was convenient. Though it is near an expressway, you could not hear traffic noise, which allowed for a restful sleep.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite was excellent, service great & very good breakfast!
Stayed 2 nights in Jun 2024

2/10 Terrible

Himanshu

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room i had so many issues Shower wasn't working properly Toilet wasn't working properly Matters and pillows we're not comfortable Talk to front desk person.about the issues He did not do anything I had to fix the Toilet on my own Very poor customer service I don't recommend anyone to stay there
Stayed 2 nights in Jun 2024

6/10 Okay

Julayne

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Because the suite has built with subpar materials it is looking worn. MDF on the moldings and doors is dented easily and showed water damage. Don’t like that the curtains are short and don’t keep all the light out.
Stayed 1 night in Jun 2024

10/10 Excellent

Hannah

Stayed 1 night in Jun 2024

2/10 Terrible

ROSHANDA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
The rooms charging outlets were not available as they were pushed in and not accommodated also the air conditioner did not work. When we arrived the tub had some kind of tag from looks like clothing in it. Sink had hair in it.
Stayed 2 nights in Jun 2024

8/10 Good

Wade

Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and helpful
Stayed 1 night in Jun 2024

8/10 Good

Prasuna, Calgary

Travelled with partner
Liked: Property conditions & facilities
Will I stay at this place next time..No. Poor breakfast..room not made. Apparently its not done. Bathroom slippery..TV at an awkard angle.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here after a terrible experience just checking in to another hotel that was terrible. We quickly booked a last min reservation here and it was one of the best stays we ever had in Grand Rapids. The staff were courteous, friendly, and professional. The hotel was very clean and exceeded our expectations.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs Improvement
Accommodating staff. Breakfast left something to be desired--needs work. Disappointed that the towels were not replaced even thought left with the card that directed what to do for replacement. No trash can emptied or bed remade. Obviously, no one checked the room.
Stayed 2 nights in May 2024

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jack

Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Stayed 2 nights in May 2024

2/10 Terrible

Jody

Disliked: Staff & service, room comfort
Not great
The room was loud. The people above us were loud. The online listing reads that there is an airport shuttle & parking. What it failed to mention is the $10/day parking fee.
Stayed 1 night in May 2024