Our room was very out dated and filthy & smelt stale
Black dirty mop width mark ( tideline) around bottom of walls where a dirty mop had continuously used ,grime around sink area and walls ,dirty floor ( had to throw our slippers away due to filth on the soles that we did not want to contaminate our home ,
On pulling out the sofa to retrieve a pen ,behind and under was disgusting and was obvious to us ( 35 yrs of private home ; motel & hospital cleaning experience) it had not been moved out to clean for an extreme amount of time ,there were dead cockroaches : ,shells of dead cockroaches ,old toothbrushes , cigarette butt and partially used burnt cigarette paper and more as well as an easy 2 inch build up of dust n dirt ;under sofa bed cushions, crumbs ;something that resembled rotted banana and wet sticky looking substance
We should be refunded for the unpleasantness we experienced