2/10 Terrible
Juan
Travelled with partner
1 Oct 2024
Disliked: Cleanliness, amenities
This is not a hotel … since we check in they trying to sell us a time share or a membership of the club….
The pool was closed and we never get informed about this prior to our travel …
-the cleaning staff is totally useless
-in the room we run out the toilet paper and when I spoke with the front desk they said that is only two rolls per room and any extra we have to pay for it
-in general the building crew are unprofessional and uncooperative with us… and the only personal that help us was the security guys who are not part of the building crew they’re part of the private company…
-the hallways smell like compactor room garbage all time ….
Better to pay some more and go another place !!!
Juan
Stayed 4 nights in Sep 2024