2/10 Terrible
Sonny
Business traveller
Oct 23, 2025
I had booked a king room with a separate living room suite. However, when I checked in, they didn’t have my suite. Instead, I was given a “closet” that was actually a storage room for the hotel. It was filled with Christmas and holiday decorations. I was outraged and felt that they were trying to make up for the inconvenience by giving me this horrible room for $50. I can’t believe they treated me this way, especially since I had a confirmed king suite that wasn’t available when I checked in.
I’m completely clueless about how that works. If I had a confirmed reservation, shouldn’t they have had it available when I checked in?
Sonny
Stayed 1 night in Oct 2025


























