2/10 Terrible
Jenna P.
Jun 30, 2022
Liked: Cleanliness
Not as Expected
After a wonderful experience at Destin West in 2021, I booked another trip January 2022 for June 19-25, 2022. I found the property that was one bedroom, 2 bath and bunk beds with kitchen then living room area with balcony overlooking the pool but it was on the lazy river side and year before we stayed on pool side with access to beach. My husband asked if we could possibly switch to pool side and so I called and spoke with a guy who said that shouldn’t be a problem. I said it still has a master bedroom and bathroom and the bunk beds correct and he said oh yes ma’am and he said it’s on Bayside and I asked is that beach side like poolside and he said yes exactly. I continued making payments only watching balance go down and when we walked into the condo, it was a studio apartment with one room. My kids were in the living room next to balcony overlooking the street and power lines with transformer and the balcony doors didn’t lock so several times I had to get my kids out of there and come back in . I blocked the doors with the coffee table. Tv were not smart tv and were basic so we didn’t have ability to sign in and stream at night. The bathroom doesn’t have any rugs and I slipped and fell hitting my head on the tub and my shoulder on the wall and my elbow on the tile busting it open. We definitely enjoyed the amenities and the location, but the property manager wasn’t willing to accommodate us with the price I paid thinking it was for 2 bathrooms and a bedroom with a door along with another bed versus the price of a studio with broken doors that don’t lock. We come to Destin each year and look forward to coming back again but will probably be looking for another location with the hassle of this recent visit 😢
Jenna P.
Stayed 6 nights in Jun 2022