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Alexandra Hotel

3.0 star property
Eco-certified Fort William hotel in Fort William City Centre with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Alexandra Hotel

Exterior
Exterior
Superior Twin Room
Daily full breakfast (GBP 10.95 per person)
Superior Double Room, Sea View | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Lochaber Geopark
    1 min walk
  • Belford Hospital
    2 min walk
  • Great Glen Way
    3 min walk
  • Oban (OBN)
    61 min drive

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room, Sea View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

The Caledonian Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
3.6 out of 5, Good, (1001)
The price is CA $103
per night
CA $124 total
includes taxes & fees
17 Jan - 18 Jan
The Caledonian Hotel

About the area

Fort William

City center stay.With a stay at this Fort William City Centre hotel, you'll be steps from Great Glen Way and Belford Hospital. Loch Linnhe and Lochaber Geopark are also within half a mile (1 km).

What's nearby

  • Great Glen Way - 3 min walk
  • West Highland Way - 7 min walk
  • Inverlochy Castle - 4 min drive
  • Ben Nevis Distillery - 4 min drive
  • Ben Nevis - 10 min drive

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Great Glen - ‬7 min walk
  • ‪Ben Nevis Bar - ‬6 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪Ben Nevis Inn - ‬4 min drive

About this property

Alexandra Hotel

3-star eco-certified hotel perfect for exploring Fort William
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Alexandra Hotel. The hotel can provide concierge services and wedding services.

This 3-star Fort William hotel is smoke free.

  • 93 guestrooms or units
  • 2 dining venues
  • Deli
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.95 for adults and GBP 5.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 290 out of 909 reviews" "
Rating 8 - Good. 349 out of 909 reviews" "
Rating 6 - Okay. 177 out of 909 reviews" "
Rating 4 - Poor. 59 out of 909 reviews" "
Rating 2 - Terrible. 34 out of 909 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Russell

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel caters exclusively to bus loads of elderly tourists. If you aren't on one of those tours, you're an afterthought. Not recommended for those young enough to still touch their toes or walk unassisted.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the railway station....Bistro food good quality and reasonable. Just what you want for a couple of nights.
Stayed 2 nights in Sep 2024

6/10 Okay

Colleen

Liked: Cleanliness, staff & service
They placed me in a room directly over the bar where a live band was playing and I could hear actual conversations as well as the loud booming music. The walls are so thin. The bed was nice, staff were friendly.
Stayed 1 night in Sep 2024

8/10 Good

Jonathan, Mulgrave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite tight for the 3 of us. Double bed instead of king and we have a toddler who sleeps with us. But, the restaurant was excellent, like surprisingly excellent. Very convenient to local shopping strip with Tesco and variety of shops
Stayed 1 night in Aug 2024

8/10 Good

Keith

Stayed 1 night in Sep 2024

8/10 Good

Charles

Stayed 1 night in Sep 2024

6/10 Okay

NAMI

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Lovely hotel
Excellent location, friendly staff. Very comfortable. Only minor negatives were waiting for a bar person in the evening. Friendly breakfast staff, good selection… bacon & eggs a bit tough with being kept hot, but I wouldn’t say this had affected our stay. Will come again if visiting Fort William
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is worth noting that we had mobility issues, requiring a walker, and the Alexandra provided a wonderful accommodation to meet our needs. The room (in particular the bathroom, with grab bars and a roll-in shower), the lobby, the dining areas, and the hotel in general were all easily accessible (despite the the hotel apparently having been built long before these things were considered important). The minor exceptions were that the room was a long ways from the elevator, with a couple of doors that were a tad awkward to open, and the hotel entrance with a ramp, i.e no steps, was around the side and through the restaurant. Minor, but worth noting. The hotel was an easy walk to downtown Fort William, and easily accessible to the train station and grocery store. The room was comfortable, and large enough to move around in easily. Dinner was wonderful and charming, and the provided breakfast had a large selection of foods in a well conceived dining area (we were able to get in, get our food, and put the walker so it was out of the way). Parking initially seemed a bit of an issue, but the staff actually guided us to park right by the front door. Regardless of whether it was an “official” parking space, they gave their blessing to leave the car there. We would happily recommend the Alexandra to any one visiting the area, including folks with mobility issues.
Stayed 1 night in Aug 2024

6/10 Okay

Lynette

Liked: Cleanliness
Disliked: Property conditions & facilities
The bar area was very uninviting. No one was allowed to check in until 3. When that arrived it was very busy as everyone was waiting in the foyer.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is worth noting that we had mobility issues, requiring a walker, and the Alexandra provided a wonderful accommodation to meet our needs. The room (in particular the bathroom, with grab bars and a roll-in shower), the lobby, the dining areas, and the hotel in general were all easily accessible (despite the the hotel apparently having been built long before these things were considered important). The minor exceptions were that the room was a long ways from the elevator, with a couple of doors that were a tad awkward to open, and the hotel entrance with a ramp, i.e no steps, was around the side and through the restaurant. Minor, but worth noting. The hotel was an easy walk to downtown Fort William, and easily accessible to the train station and grocery store. The room was comfortable, and large enough to move around in easily. Dinner was wonderful and charming, and the provided breakfast had a large selection of foods in a well conceived dining area (we were able to get in, get our food, and put the walker so it was out of the way). Parking initially seemed a bit of an issue, but the staff actually guided us to park right by the front door. Regardless of whether it was an “official” parking space, they gave their blessing to leave the car there. We would happily recommend the Alexandra to any one visiting the area, including folks with mobility issues.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Very convenient location and staff were friendly. Building interior was a bit drab and out dated but clean and tidy. Buffet breakfast had lots of variety. Overall a good experienc.
Stayed 1 night in Sep 2024

8/10 Good

Hugh P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable room
Stayed 1 night in Sep 2024

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very good choice at breakfast. Room very basic paper pealing of ceiling and too warm and stuffy with unpleasant view. A bit of a maze with floorboards on corridors slack and noisy and corridors very warm and stuffy. I can only comment on my room as I’m sure there will be much better quality of rooms than mine hopefully. I thought for the quality of my room and hotel in general it was not value for money and vastly overpriced. To say it was dated would be an understatement. Would not return. Sorry
Stayed 2 nights in Sep 2024

8/10 Good

John

We were pleasantly surprised
Stayed 1 night in Sep 2024

8/10 Good

Joe

Stayed 2 nights in Aug 2024

2/10 Terrible

Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities
Location wise this hotel is in a good location. However, one of the rooms we booked had a broken window due to which the room was very cold and there was no heater/working radiator. When we mentioned that to the receptionist, they didn't even apologise instead they said why didn't you tell us before? They were supposed to prepare the room and ensure it was suitable for guests. They also didn't replace the dirty towel. Hence, not a good experience.
Stayed 2 nights in Sep 2024

8/10 Good

Kara, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Rooms are clean and comfortable. No way to open window which made for stuffy room.
Stayed 1 night in Sep 2024

8/10 Good

Julius

Liked: Cleanliness, staff & service
Hotel looks great from outside, lobby and dining area look great. The bedroom was disappointing. Out dated with stained worn out carpet. The bathroom leaves a lot to be desired. Decor was stuck in the 70’s. The bed was hard and uncomfortable. I slept well only because I was very tired. The location was good and the shops were easy to get to. Breakfast was good and the dining area was smart.
Stayed 1 night in Sep 2024

4/10 Poor

Svend Kold

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Staff were friendly and service was excellent. Dinner was good. Breakfast was average. Bed was comfy with a good mattress. Great to have a bath in the bathroom. Decor was ok, maybe a little tired in places. Overall a good stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jane

Stayed 1 night in Sep 2024

8/10 Good

Louise, Chester Hill

Travelled with partner
Liked: Amenities
Fantastic locy
Stayed 2 nights in Sep 2024

8/10 Good

Randi

Stayed 1 night in Sep 2024