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Imperial Hotel

3.0 star property
3-star hotel in Fort William City Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Imperial Hotel

Property grounds
Exterior
Bar (on property)
Executive Double Room
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Fraser Square, Fort William, Scotland, PH33 6DW
  • Lochaber Geopark
    1 min walk
  • The Wildcat
    1 min walk
  • Fort William Station
    4 min walk
  • Oban (OBN)
    60 min drive

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Caledonian Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
3.6 out of 5, Good, (1000)
The price is CA $87
per night
CA $105 total
includes taxes & fees
14 Jan - 15 Jan
The Caledonian Hotel

About the area

Fort William

Fort William City Centre stay.With a stay at this Fort William City Centre hotel, you'll be steps from West Highland Museum and Lochaber Geopark Visitor Centre. Loch Linnhe and Lochaber Geopark are also within half a mile (1 km).

What's nearby

  • West Highland Way - 5 min walk
  • Great Glen Way - 7 min walk
  • Inverlochy Castle - 4 min drive
  • Ben Nevis Distillery - 4 min drive
  • Ben Nevis - 10 min drive

Getting around

  • Fort William Station - 4 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Great Glen - ‬5 min walk
  • ‪Ben Nevis Bar - ‬4 min walk
  • ‪Black Isle Bar - ‬5 min walk
  • ‪Ben Nevis Inn - ‬5 min drive

About this property

Imperial Hotel

3-star hotel in Fort William City Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Imperial Hotel also features a library and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Fort William hotel is smoke free.

  • 36 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • No smoking on site
  • Bar or lounge
Imperial Hotel offers 36 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Fort William hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee weekdays 7:30 AM–9:30 AM: GBP 8.50 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 8.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William

Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 92 out of 417 reviews" "
Rating 8 - Good. 150 out of 417 reviews" "
Rating 6 - Okay. 101 out of 417 reviews" "
Rating 4 - Poor. 49 out of 417 reviews" "
Rating 2 - Terrible. 25 out of 417 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Staff were friendly, accomodating and very helpful. The location and ease of parking was great. The overall state of the facility, especially the rooms, furniture and fixtures were disappointing. It is in desperate need of a refresh/renovation. Cost for the accommodation was fair given the location and availability however we did expect a nicer facility. The breakfast was adequate.
Stayed 1 night in Sep 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. The receptionist was sittinv in a dirty pinkbpuffa coat, no eyr contact, not friendly. No lift, no offer of help with luggage so had to drag my case upstairs. On entering the room the first thing i saw was the filthy windows and could just make out the metal fire escape taking up the whole view. The room was very small, dated and felt cold and dirty. There was no way id spend a night thete. Another guest kindly took my case back down for me as i need to hold the rail with both hands to ho down. When i went to reception she just shrugged and said well youre not gettingvyour money back but i could mot stay thete it was do bad
Stayed 1 night in Sep 2024

2/10 Terrible

Morag

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy, dated and dirty
We couldn’t see the loch from our room due to the condensation on the windows. The window frames were thick with dirt and mould. There was also mould in the bathroom where water from the shower collected on a shelf above the bath. This was charged as a “superior room” - would hate to see the state of the other rooms. Furniture dated and battered. Heavy traffic noise kept me awake most of the night.
Apparently there is a loch view from this window
Dirt and mould on window frame
Another window which is both dirty and mouldy
Damaged furniture in our “superior room”
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Staff were fantastic and very helpful so no complaints on that front. Food in the restaurant was nice and not too pricey. The only downside was the cost of the room but it seemed on about the same price as other places in the area.
Stayed 1 night in Sep 2024

8/10 Good

Maria Fernanda

Travelled with partner
Liked: Staff & service
Property is very outdated, no lifts which makes a little complicated for older people. Every room has carpets. I would say it’s fair for a night stay, they offer breakfast but the building itself is old.
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moldy bathroom. Pretty sure there was black mold in there. I became ill after staying there. Employees were lazy and borderline rude at the check-in desk.
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Liked: Staff & service, amenities
Hotel staff were friendly and the welcoming. It is an old Victorian hotel so the rooms are large but very tired and need a face lift. The plumbing is original and also needs an upgrade but the toilet was very clean and the shower lovely and hot. The best part of the room was the bed. Extremely comfortable and we slept well. As it is right in the heart of Fort William there were a few people going home from the pubs around 12.30 but apart from that it was quiet. We only paid for room only so can not comment on the breakfast. For a competitive one night stop over it was fair value at £139 compared to the Premium In who wanted £223 room only.
Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of stairs to climb, but a beautiful place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice breakfast and good value for the money. Walkable to train and bus station nad kind people at the front desk
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Alastair

Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two rooms. One bathroom had mold in the shower and the floor was not vacuumed. The single beds were very small and uncomfortable. The floor in the other bathroom had leaking tiles. The positive note is that it is in a great location along the water and one street away from the fun pedestrian shopping street.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Malcolm

Travelled with family
Perfect location and very attentive and friendly staff
Stayed 1 night in Jul 2024

2/10 Terrible

lynn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

John

Stayed 1 night in Jul 2024

10/10 Excellent

Ros

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helping staff
Stayed 1 night in Jul 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Property conditions & facilities
Old matrace with tired springs and the double bed was uncomfortably small. Carpet was dark but doesn't seem to be overly clean. View at the side side of the the neighbouring house, so no view.
Stayed 1 night in Jun 2024

10/10 Excellent

Morley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

2/10 Terrible

Myriam

Stayed 2 nights in Jun 2024

6/10 Okay

Elspeth

Business traveller
Liked: Cleanliness, staff & service
The room was clean and the staff were very pleasant. However, the hairdrier didn't work for very long whether by design or because it was faulty I don't know. The plug chain for the bath was jammed in the drain hole so I had to pull the chain and accidentally broke it before I could have a bath. Water flow was poor and it took ages to fill the bath.
Stayed 1 night in Jun 2024