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Cresta Thapama

3.0 star property
3-star hotel perfect for exploring Francistown

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Photo gallery for Cresta Thapama

Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
TV
In-room safe, desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Gym
  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
A1 Highway, Francistown
  • University of Botswana
    ‪5 min walk‬
  • St Patrick's Church
    ‪14 min walk‬
  • Supa Ngwao Museum
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room

In-room safe, desk, free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 1
  • 1 King Bed

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | Living area

Superior Room, 1 King Bed, Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Garden View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

TV

Deluxe Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Garden View

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed, Accessible, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Francistown

Heart of Francistown.Within a 15-minute walk of the hotel, you'll find University of Botswana and St Patrick's Church. Supa Ngwao Museum and Sunshine Plaza Shopping Center are also within 3 miles (5 km).

What's nearby

  • University of Botswana - 5 min walk - 0.5 km
  • St Patrick's Church - 14 min walk - 1.2 km
  • Supa Ngwao Museum - 3 min drive - 2.5 km
  • Sunshine Plaza Shopping Center - 4 min drive - 3.2 km
  • Toro Junction Shopping Center - 7 min drive - 6.4 km

Restaurants

  • ‪Nando's - ‬4 min walk
  • ‪Diggers Pub & Grill - ‬18 min walk
  • ‪Debonairs Pizza - ‬7 min walk
  • ‪Cresta Thapama Pool Bar - ‬1 min walk
  • ‪Golden Hill Spur Steak Ranch - ‬1 min walk

About this property

Cresta Thapama

3-star hotel perfect for exploring Francistown
Cresta Thapama offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 258 square feet (24 square meters) and includes a conference center. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Cresta Thapama. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

This 3-star Francistown hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • 258 sq ft of conference space
  • 24 sq m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar by the pool
  • Dining venue
Cresta Thapama offers 96 accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Francistown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2024.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 11:00 PM at scheduled times
  • Free secured self parking on site

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: BWP 195 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Low-height bed (28 inches high)
  • Low-height counter and sink (29 inches high)
  • Raised toilet seat
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-width doorways

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cresta Thapama

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately BWP 195 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Cresta Hotel Jwaneng
Cresta Jwaneng
Cresta Thapama Hotel Francistown
Cresta Thapama Hotel
Cresta Thapama Francistown
Cresta Thapama
Cresta Thapama Hotel
Cresta Thapama Francistown
Cresta Thapama Hotel Francistown

Cresta Thapama Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wada

Stayed 1 night in Nov 2024

10/10 Excellent

Wada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

KABELO

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

George Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly good place
Stayed 1 night in Dec 2024

10/10 Excellent

Gofaone, Ennepetal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Francistown. Not far from the bus rank and shopping centers. My only concern was that my booking was not reflecting on their system and i had to wait while they searched for it. Otherwise everything was great.
Stayed 1 night in Nov 2024

2/10 Terrible

TIBONE

Stayed 1 night in Aug 2024

8/10 Good

Nomathemba

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Mthokozisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay especially the check. Gentleman at the reception was very friendly and helpful
Stayed 1 night in Jun 2023

8/10 Good

Minenhle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the service of the porter. They made me feel at home.
Stayed 3 nights in Mar 2023

2/10 Terrible

Simba

10/10 Excellent

Riaan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort

A very good stay

Our stay was pleasant and the staff friendly
Stayed 2 nights in Jan 2022

2/10 Terrible

Joachim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told to pay again even though we had already paid online. Thats very bad
Stayed 1 night in Sep 2021

6/10 Okay

Kgosi and Kgalalelo

Travelled with family
Disliked: Property conditions & facilities, room comfort

Food, the Chef needs to do a better job

The food, no variety and not appetizing
Stayed 4 nights in Jul 2021

4/10 Poor

Timothy

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Power starved in Francistown!

The hotel had a power power problem which left the rooms and restaurant in the dark for a few hours. Power did not come on until after I went to sleep and then BANG lights came on aircon on and I was now awake. When asked, the front desk gave a basic brush off saying a few minutes which turned into hours. This was a issue for the Cresta hotel as the hotel and casino across the street had power. A flashlight would have been useful.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cresta Thapama Garden

If you appreciate flowers, trees, and ambiance you will love this hotel. We came in at night and were surprised just how gorgeous the grounds were in daylight. We had a delicious breakfast, and then couldn't wait to get outside, sit by the pool, and get some work done on our computers.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness

Okay stay

The hotel rooms are very nice, however the food options are quite limited. In addition, it would be great if the hotel gets more staff to address the slow services provided when you check in and ordering food from the restaurant
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Loved the cleanliness and the front office efficiency. Did not like room service staff knocking out door at 10:30 pm to bring us a fruit basket and opening our door before we answered her knock. However the restaurant manager Ludp was very apologetic about it & said she rallied to the staff member who had done so.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Kebokile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

A, Adelaide, Australia

Liked: Staff & service
Disliked: Cleanliness
Room was ok but windows had no screens snd door no guard so bug got in. Restaurant meals just ok. Rooms better than other higher rated Francistown hotel
Stayed 3 nights in Mar 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contracts Manager for the Botha Group of Companies

I find that the Cresta group of hotels are ideal for a business trip, more private than a B&B & all the smaller details are taken care of. I will continue to use Cresta Hotels. Simon Rhodes. Coleman Tunnelling Africa. Johannesburg. RSA.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wifi is not stable. Some rooms will not have good reception and wifi keeps dropping. Some rooms (like mine on second floor) face the back of the mall and the garbage disposal and odours are noticeable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort