See all properties

Hey Lou Hotel Frankfurt Airport

Kelsterbach guestrooms with free WiFi

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Standard Single Room, 1 Single Bed, Non Smoking
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Lufthansa Flight Training Center
    7 min drive
  • The Squaire
    8 min drive
  • Opel Factory
    9 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    9 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 1 Bedroom, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Platzhirsch Living Hotel

Free airport shuttle
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (260)
The price is CA $103
per night
CA $116 total
includes taxes & fees
10 Jan - 11 Jan
Platzhirsch Living Hotel

About the area

Kelsterbach

On river.At this Kelsterbach hotel, you'll be within 6 miles (10 km) of The Squaire and 12 miles (20 km) of Deutsche Bank Park. Financial District and Jahrhunderthalle are within 16 miles (25 km).

What's nearby

  • The Squaire - 8 min drive
  • Gateway Gardens - 10 min drive
  • Deutsche Bank Park - 13 min drive
  • Jahrhunderthalle - 14 min drive
  • Frankfurt Trade Fair - 16 min drive

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Kelsterbach guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Kelsterbach hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1421 sq ft of conference space
  • 132 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Family friendly

  • Children's games
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:00 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 22.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Hiking/biking trails

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille signage
  • Elevator
  • Elevator door width (inches): 2
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 2
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.21 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.95 per person
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 305 out of 708 reviews" "
Rating 8 - Good. 248 out of 708 reviews" "
Rating 6 - Okay. 91 out of 708 reviews" "
Rating 4 - Poor. 40 out of 708 reviews" "
Rating 2 - Terrible. 24 out of 708 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy, Webster Groves

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a self check-in process but very easy to complete. The staff were pleasant and helpful. The restaurant/bar was great with a very nice atmosphere. It was a last minute hotel find and we were a little wary as we were not familiar with the brand however, we were extremely happy with Hey Lou!
Stayed 1 night in Sep 2024

4/10 Poor

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long check in at self serve kiosk despite already doing online checkin ahead. Bed too firm. Room hot. No A/C. Staff in restaurants very nice and efficient. Long way from airport. Overall I would not recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Great hotel. Very modern. Ease of ck in and out. Good breakfast and restaurant on site with microbrewery.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The technology used for check in.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was small, but adequate. Near airport. Only complaint is carrpet was stained. Services were reasonably good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The property is removed alittle bit from the airport and the hotel shuttle operates on a limited schedule, which is inconvenient for the weary traveller. However, the staff was very nice and helpful. The room was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight from airport. Great remodeled property with a brew pub. Abuts a conservation area.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip, Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a bit of industrial area; however there it is beside the river which has a beautiful walkway.
Stayed 1 night in Sep 2024

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Stayed 1 night in Jul 2024

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shuttle only runs once per hour until 10AM and again it arrives at 4:20PM at the airport. That's not listed on the website so we waited 3-1/2 hours for the shuttle. With traffic it's about 25 minutes. In the morning we took the 7:30AM departure shuttle which is a huge bus and the ride was about 15 minutes away without traffic. The saving grace for the location is the walkway along the river behind the hotel and the bridge that crosses over to a small town. In town near the bridge is a wonderful German beer garden restaurant with excellent food/prices. There is also a Tandori restaurant a few minutes further walk. The prices are much better and great variety than the restaurant at the hotel. The hotel is clean and comfortable, and staff very nice. The walls seem to be thin as we could hear noise from above. I would stay here again knowing the shuttle schedule, however, if you arrive during the afternoon plan on taking Uber or a taxi to avoid the wait.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shatwauriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the Frankfurt Airport and offered shuttle service to the airport.
Stayed 1 night in Aug 2024

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and very quiet. Nice staff. Train line is a 15 minutes walk from hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and rest the night before a big flight at the airport.
Stayed 1 night in Jul 2024

8/10 Good

Stefanie

Liked: Cleanliness, staff & service
Clean, modern hotel that lent itself for a comfortable stay.
Stayed 1 night in Jul 2024

8/10 Good

Ute

Liked: Cleanliness, staff & service
Clean and quiet rooms. This hotel is perfect if you need to kill a few hours between flights. There’s a free shuttle bus from the airport to the hotel that isn’t easy to find.
Stayed 1 night in Jun 2024

4/10 Poor

Victoria

Disliked: Staff & service, amenities
Had to wait for a front desk person to show up and then he handed me a very dirty taet to enter my address and passport information. I had already given him my passport. TV in room did not work.
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey, Twin Peaks

Would be nice if the air conditioning would cool down the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Frankfurt Airport
Stayed for one night because I needed a place near Frankfurt airport. Arrived late and had a beer and their bar which is great with their brewery, had a great breakfast, and went to the airport (10 mins drive). Everyone was very kind.
Stayed 1 night in Jun 2024

8/10 Good

Alice, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that there were no toiletries (soap, body wash, shampoo, toothpaste, etc).
Stayed 1 night in Jun 2024