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Mercure Neu-Isenburg

4.0 star property
4-star hotel near Deutsche Bank Park

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Photo gallery for Mercure Neu-Isenburg

Exterior
Superior Room, 1 King Bed
Bar (on property)
Meeting facility
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263
  • Frankfurt City Forest
    ‪8 min drive‬
  • Deutsche Bank Park
    ‪8 min drive‬
  • Staedel Museum
    ‪10 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Classic Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (260)
The price is CA $89
per night
CA $95 total
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

About the area

Neu-Isenburg

Heart of Neu-Isenburg.You'll be within 3 miles (5 km) of Frankfurt City Forest and 6 miles (10 km) of Deutsche Bank Park with a stay here. Frankfurt Trade Fair and Henninger Turm are also within 6 miles (10 km).

What's nearby

  • Frankfurt City Forest - 8 min drive
  • Deutsche Bank Park - 8 min drive
  • Frankfurt Trade Fair - 12 min drive
  • Frankfurt Christmas Market - 12 min drive
  • Römerberg - 12 min drive

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪My Döner - ‬6 min walk
  • ‪My Fish - ‬7 min walk
  • ‪Neuer Haferkasten - ‬5 min walk
  • ‪Steakhaus El Paso - ‬8 min walk
  • ‪China Imbiss Jade - ‬3 min walk

About this property

Mercure Neu-Isenburg

4-star hotel near Deutsche Bank Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Mercure Neu-Isenburg. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Neu-Isenburg hotel.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2003
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Neu-Isenburg offers 143 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 12.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 14.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between December 16 and January 10.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 14.00 per person
  • Self parking fee: EUR 12.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Mercure Neu-Isenburg Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 175 reviews
Rating 8 - Good. 74 out of 175 reviews
Rating 6 - Okay. 26 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 6 out of 175 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024

8/10 Good

Arash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024

6/10 Okay

Yuichi

Stayed 2 nights in Sep 2024

10/10 Excellent

Petra

Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Darius

Travelled with family
A/c not working, they don’t clean the room
Stayed 2 nights in Jun 2024

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Stayed 5 nights in Mar 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mateusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Sascha

Stayed 1 night in Mar 2023

8/10 Good

Thomas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was excellent and very helpful.
Stayed 3 nights in Feb 2023

6/10 Okay

mohamed

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Not a 4 star hotel.
I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022

8/10 Good

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Stayed 6 nights in Jul 2022

10/10 Excellent

Assed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convince location
It was a great location, you have Neu-Isenburg Shopping Centre at the doorstep of the Hotel! Bus and Taxi Service are right there too! Frankfurt City Center is 20 min with taxi. I really enjoyed my stay there!
Stayed 3 nights in Oct 2021

10/10 Excellent

Timea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms, I liked that you can get a few English speaking news channels on the TV and liked most of the parking facilitys. Need a card reader in the park haus to access the hotel after hours and after the current remodeling is completed it will be a very nice hotel.
Stayed 6 nights in Jul 2021