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Comfort Inn Franklin Highway 96

2.5 star property
Enjoy the free WiFi at this Franklin hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Franklin Highway 96

Room, 1 King Bed, Accessible, Non Smoking
Exterior
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
4202 Franklin Commons Court, Franklin, TN, 37067
  • SOAR Adventure Tower
    4 min walk
  • Franklin Theatre
    5 min drive
  • Aspen Grove Park
    6 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham Nashville Franklin

Pool
Hot tub
Breakfast included
Pet-friendly
3.1 out of 5, (1006)
The price is CA $91
per night
CA $107 total
includes taxes & fees
19 Jan - 20 Jan
La Quinta Inn & Suites by Wyndham Nashville Franklin

About the area

Franklin

In Franklin .You'll find SOAR Adventure Tower and Saint Thomas Medical Partners within a 15-minute walk of this Franklin hotel. Also, Aspen Grove Park is within 3 miles (5 km) and Fort Granger Park is within 6 miles (10 km).

What's nearby

  • Franklin Theatre - 5 min drive
  • The Factory - 6 min drive
  • Lotz House Museum - 6 min drive
  • CoolSprings Galleria - 6 min drive
  • Carnton Plantation - 10 min drive

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Cracker Barrel - ‬2 min walk

About this property

Comfort Inn Franklin Highway 96

Enjoy the free WiFi at this Franklin hotel
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1002 reviews" "
Rating 8 - Good. 283 out of 1002 reviews" "
Rating 6 - Okay. 215 out of 1002 reviews" "
Rating 4 - Poor. 144 out of 1002 reviews" "
Rating 2 - Terrible. 107 out of 1002 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Stayed 1 night in Sep 2024

2/10 Terrible

Teresa

Disliked: Property conditions & facilities
Hotel is very old and stinks. Old carpet, we had roaches in the first room and had to be moved. The same room had mold in the bathroom and old beer cans on top of the armoire. Which means the cleaners hadn’t done a good clean.
Stayed 2 nights in Sep 2024

6/10 Okay

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Terrick

Liked: Cleanliness, property conditions & facilities
It was ok
We booked last minute. We got a basic room the room was clean but the bed skirt looked as if it had some stains and not pleasant look at the end of the bed . The front desks gentleman where very nonchalant no personality. We booked bc we thought it had a pool but it was either under construction . Breakfast was very bare minimum as well we was out at 7:30 . Literally only had biscuits & gravy waffles 4 apples and a few others like muffins and bagels nothing to brag about .
Stayed 1 night in Aug 2024

4/10 Poor

Aristidis

Disliked: Staff & service, amenities, property conditions & facilities
Bed spreads urine and linens were stained. Staff did replaced it with blankets that had holes in it. The breakfast was gross. The staff wasn’t dressed well and one barely spoke English. Will never go back.
Stayed 4 nights in Jul 2024

2/10 Terrible

RUBEN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s smelled bad and I complained. You think they would have offered me a different room but they didn’t. It was also not very clean. Wound not recommend this hotel. I will never ever stay at a comfort inn! Very dissatisfied
Stayed 3 nights in Jul 2024

6/10 Okay

Sandra, Elizabethtown

Liked: Cleanliness, staff & service
Disliked: Amenities
First let me say that the room was very clean. The bed was comfortable, linens were nice. However, the pool was not available (was not mentioned on the webpage). Breakfast was out of most stuff by the time I would go down around 7:15am. So the last two mornings I went down before 7am. The bathrooms need updated. Everytime I stepped in the tub I felt it would fall through. I am not that heavy. Water pressure was not good for a shower. The pull didn't work correctly. Looks like they spent the money on nice new floors but didn't update the bathrooms. Definitely not worth the money they are charging nightly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I had was I came down at 8:30 and all the food was gone they had a hot breakfast but some Ziggy pigs came down there and ate everything they could ate up all the eggs ate up all the sausage drink of all the milk took all the juice boxes so there was no orange juice no nothing the waffles were almost completely out no fruit because they all came down and ate everything they could.
Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Liked: Cleanliness, amenities
I didn't like that I booked the room to find out half hour later I was in so much pain had to go to Dr Anna you all wouldn't refund my money so I didn't get to stay
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Carpet sticky feeling. Room smells like dirty feet. Brought Farnese and this helped some.
Stayed 1 night in May 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from Comfort Inn Franklin TN
Terrible! Pool was closed, breakfast was from 6:30 to 9:30. No food on it after 8:40. Front desk clerk when we checked in was a complete jerk. Water spigot in our room was about to fall off and the whole hotel had a bad smell. Disgusting, will never go back.
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend this hotel. The facility is outdated, pool was closed. Air conditioner in our room didn’t work. When we got moved to another room, it smelled like cigarette smoke & the toilet seat was stained and disgusting. Ron at the desk was rude. Spend $60 more and stay somewhere nicer.
Stayed 1 night in Jun 2024

10/10 Excellent

Aneshia, Statesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very quiet and clean.
Stayed 1 night in Jun 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Edward

Travelled with family
There was a strong, unpleasant odor within the room. When brought to the attention of the desk clerk, he stated that he did not know what the smell was. Our expectations for the accommodation were realistic, considering the rate; however, the odor significantly detracted from our stay.
Stayed 2 nights in Jun 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t get me wrong, we were very happy with our stay, it was cheap as far as hotels in the area go so expectations were not high. We were impressed with the cleanliness of the hotel, the breakfast was average comfort inn style breakfast. The area is nice and our room was very quiet. The negative, the furniture is extremely outdated and the hotel is in need of maintenance. Easy maintenance like replacing a switch plate, tightening a toilet, taking a screw driver to what’s loose. I had a lost bag issue with the airline and was having it delivered to this hotel before I arrived. At midnight I tried calling the front desk for over an hour and there was no answer.
Stayed 4 nights in Jun 2024

8/10 Good

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Price Pretty dated and rundown
Stayed 2 nights in Jun 2024

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lost our reservation!!
The Comfort Inn at Franklin TN, lost our reservation and we had to rebook at the front desk at full room rate.The guy at the reception said the credit card got declined so they had to reject the prior confirmation (?), and then took the same exact card for new reservation. The room was not that clean and tidy either. We were able to contact Hotels.com and get the first payment reimbursed thankfully.
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Travelled with family and small children
Liked: Staff & service
It was not bad but had an old smell as soon as you walk in the hotel and room. Could use update on room bathroom.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed one night on trip to Florida. Older hotel but clean. Nice area. Easily accessible off the interstate.
Stayed 1 night in Jun 2024

8/10 Good

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was quiet and clean.
Stayed 1 night in Jun 2024

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Picture shows a pool but wasnt informed of it being closed until after check in. Also staff was never at the front desk when you needed them. We also asked for extra towels since we paid for a party of 4 and only had two towels. When asked for two more they told us they didnt have any extra.
Stayed 2 nights in Jun 2024

4/10 Poor

Natasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of allergic to mold stay away!
We was very dissatisfied all around. Pictures don’t match the rooms. The lobby smelled like cigarette smoke, our room had the oddest syrup smell. The whole room stayed damp feeling. The bed sheets, floor, chairs and all felt damp with moisture. The shower leaked water all over the bathroom floor no matter how the shower was on, there was mold on the ceilings in the bathroom. We all woke up with full blown allergy discomfort from the mold. The room door had to be slammed to shut and shoved to open. The pool was taped off and closed. We spoke to the front desk clerk about the loudness from the room above us until 2 am and he laughed at us. Definitely will not be back to stay here.
Stayed 2 nights in Jun 2024

4/10 Poor

Lori

Travelled with family
Liked: Property conditions & facilities
Broken bathroom fan and air conditioner was loud
Stayed 1 night in Jun 2024

6/10 Okay

Fatima L

Travelled with partner
Liked: Amenities
The area was beautiful
Stayed 2 nights in Jun 2024