Franklin Marriott Cool Springs

3.5 star property
3.5-star hotel near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Franklin Marriott Cool Springs

Terrace/patio
Executive lounge
Lounge
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Laundry
  • Bar
  • Gym

Explore the area

Map
700 Cool Springs Blvd, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Franklin

In suburbs.You'll find Aspen Grove Park and CoolSprings Galleria within 2 miles (3 km) of this hotel. Saint Thomas Medical Partners and Iasis Health Care are also within 3 miles (5 km).

What's nearby

  • CoolSprings Galleria - 3 min drive - 2.2 km
  • The Factory - 6 min drive - 6.3 km
  • Franklin Theatre - 7 min drive - 7.8 km
  • Lotz House Museum - 8 min drive - 8.6 km
  • Carnton Plantation - 13 min drive - 11.2 km

Getting around

  • Nashville Riverfront Station - 17 min drive
  • Nashville International Airport (BNA) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Panera Bread - ‬20 min walk
  • ‪Connors Steak & Seafood - ‬3 min drive
  • ‪Chuy's Tex-Mex - ‬19 min walk
  • ‪Wendy's - ‬18 min walk

About this property

Franklin Marriott Cool Springs

3.5-star hotel near CoolSprings Galleria
Franklin Marriott Cool Springs offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Franklin Marriott Cool Springs. A free area shuttle within 3 miles is available. Self parking is free.

This 3.5-star Franklin hotel is smoke free.

  • 300 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Franklin Marriott Cool Springs offers 300 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Lever door handles
  • Roll-in shower (36 inches wide)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cool Springs Marriott Franklin
Franklin Cool Springs
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Marriott Cool Springs
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Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
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Franklin Marriott Cool Springs Hotel
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Franklin Marriott Cool Springs Hotel Franklin

Franklin Marriott Cool Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 249 out of 440 reviews
Rating 8 - Good. 104 out of 440 reviews
Rating 6 - Okay. 52 out of 440 reviews
Rating 4 - Poor. 22 out of 440 reviews
Rating 2 - Terrible. 13 out of 440 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff members were great 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Katrina K Thompson

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super friendly staff and very clean accommodations.
Stayed 1 night in Nov 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it should have been more upscale. Just seemed rundown a bit.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lĺlllllllll
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

6/10 Okay

Jossie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gina, Birminghahm

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, comfortable beds and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at!
Stayed 1 night in Aug 2024

8/10 Good

Manish

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Doris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Wonderful conference facility. Rooms were quiet mostly, except walls were a little thin.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fast and easy check in. Fair price. Good accommodations. Convient location
Stayed 1 night in Jul 2024

8/10 Good

David R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable, we had a fathom toilet. It went off a lot on its own. Hallways were like being in the Arctics. Carpeting in hallways had waves, could easily trip up. Airvents in the hallways were nasty, clogged with dirt. Breakfasts were great, good selections.
Stayed 2 nights in Jun 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy for quick trip
The hotel was very comfy and efficient for our stay.
Stayed 1 night in Jun 2024

6/10 Okay

Ford

Liked: Staff & service
Disliked: Cleanliness
Only read I stayed was for a convention. I would not stay here on MY DIME.
Stayed 1 night in Jun 2024

4/10 Poor

Ford

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would not stay here again
Stayed 2 nights in Jun 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be staying at this hotel again. Very nice and roomy.
Stayed 2 nights in Jun 2024

8/10 Good

Victoria

Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel in need of TLC and updating
The hotel looks nice when you walk in. But the room could have used some updating. The toilet, which ran off and on all the time, is definitely made for shorter people. I basically had to fall onto it. The sheets were scratchy. And the room was hot at night even though I turned the thermostat way down. When I realized the refrigerator wasn't cold, I had turned it up to make it colder and then I realized it wasn't plugged in hours after I put my food in there. The sink made a very loud high pitched sound when it was turned it on. But, the shower was great. The hotel was nice. The staff was nice. Also, the courtyard is a little depressing. So much could be done with that area.
Stayed 3 nights in May 2024