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Quality Inn & Suites Franklin

2.5 star property
Hotel perfectly located for exploring Franklin

Choose dates to view prices

Photo gallery for Quality Inn & Suites Franklin

Lobby
Lobby
Iron/ironing board, free WiFi, bed sheets
Free buffet breakfast
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1620 Armory Dr, Franklin, VA, 23851
  • Armory Plaza
    ‪9 min walk‬
  • Franklin City Hall
    ‪3 min drive‬
  • Southampton Memorial Hospital
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is CA $88
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CA $101 total
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About the area

Franklin

City center stay.Within a 10-minute walk of the hotel, you'll find Franklin Commons Shopping Center and Armory Plaza. Also, Lakeview Medical Center is within half a mile (1 km) and Paul D. Camp Community College - Franklin Campus is within 2 miles (3 km).

What's nearby

  • Armory Plaza - 9 min walk - 0.8 km
  • Lakeview Medical Center - 11 min walk - 0.9 km
  • Franklin City Hall - 3 min drive - 3.2 km
  • Southampton Memorial Hospital - 5 min drive - 4.8 km
  • Camptown Park - 8 min drive - 5.6 km

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Fred's Restaurant - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪El Ranchero Mexican Restaurant - ‬4 min walk
  • ‪Duck Thru - Sedley Road - Hunterdale - ‬6 min drive

About this property

Quality Inn & Suites Franklin

Hotel perfectly located for exploring Franklin
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, gift shops/newsstands, and laundry facilities are also featured at Quality Inn & Suites Franklin. Self parking is free.

Smoking is allowed in designated areas at this Franklin hotel.

  • 77 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Smoking in designated areas
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Quality Inn & Suites Franklin Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 146 reviews
Rating 8 - Good. 35 out of 146 reviews
Rating 6 - Okay. 43 out of 146 reviews
Rating 4 - Poor. 18 out of 146 reviews
Rating 2 - Terrible. 15 out of 146 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bee

Liked: Staff & service, property conditions & facilities
Quiet was my like dislike was they need renovation inside rooms bathroom vent was disgusting with lint and buildup
Stayed 2 nights in Nov 2024

2/10 Terrible

Ana, TORONTO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Herbert

Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel was older and conditions showed it - damage to doors, walls, etc. The room was clean but had an odd, unpleasant smell. Rooms open to the parking lot, so when cars start in the morning they're very easily heard inside the rooms. Breakfast is basic - some bagels, English muffins, yogurt, fruit and a waffle maker.
Stayed 2 nights in Nov 2024

8/10 Good

Alandria

Travelled with family and small children
Liked: Staff & service, amenities
I would have mandatory checks if the rooms prior to rent out. The room was clean to a certain extent such as they had some hair from prior renters in the bathroom and the iron was broken but overall better than the last hotel I stayed at. Convenient area to shopping, restaurants, gas, etc.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Jul 2024

6/10 Okay

Anerol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok for fhe short time that i had. I jusf wish that had different food chooses they had the same thing. When i had to be there just time. The room was not the cleanest.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Travelled with family and small children
Liked: Staff & service
My overall stay was okay I didn’t like the fact that my floor didn’t look swept or mopped I didn’t like the way the bed was made up it Looked like whoever cleaned it was in a rush could have been better.
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
This Place is Nasty
Ants all over the bathroom. Although they did enjoy snacking on the large spider I had to kill in the bathroom. This is a $55.00 a night motel at best.
Stayed 2 nights in Oct 2024

4/10 Poor

Trisha

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I requested 4 rooms for several days and PAID THEM UP FRONT for my employees. We are construction company with many new projects in the area. Once my guys showed up to check in they THAN mentioned they needed extra deposits and extra fees. Vin was extremely rude and could not explain to me in detail. Very short notice as my employees were already there to check in. We did as we were asked becuase like i stated, my guys were already there. But as a company who will be redoing many commerical buildings in Franklin this upcoming year - year and half, we will not be staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great place- win win!
Purfect for our family needs. Clean, pleasant people, and descently priced. Will stay again. .
Stayed 1 night in Aug 2024

8/10 Good

Robert, Fairplay

Quiet and lots of hot water.
Stayed 2 nights in Aug 2024

4/10 Poor

Desiree

Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be upgraded towels had spots on them.
Stayed 1 night in Aug 2024

4/10 Poor

Grazyna

Disliked: Cleanliness, property conditions & facilities
High price, building is old and poor condition, dirty window , bad not comfortable, I do not stay next time
Stayed 1 night in Aug 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, bare bones facility that's fine for a short period. Rene greeted us upon arrival and could not have been friendlier or more helpful. Our king size bed was comfortable, and the room and bathroom were clean. Air conditioning was excellent.
Stayed 1 night in Aug 2024

8/10 Good

goner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

sean

Travelled with family
Disliked: Cleanliness, property conditions & facilities
floor was dirty shower head was dirty moldy coffee maker broke towels and wash cloths were stained
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cristina

Stayed 2 nights in Apr 2024

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

John

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much. It was the only choice near hospital I needed to go to.
Stayed 2 nights in Jul 2024