6/10 – Acceptable
Brandy T.
1 mars 2025
Points forts : Propreté
Beautiful House
The home is very pretty and well decorated. The issue is in communication. We were told we could arrive early and check in, but to our surprise the unit had not been cleaned by the maids at all. We contacted the owner immediately, who did not contact us back until the following day. The maids showed up close to 2 hours after we had been there. We were promised a discount because of the miscommunication. We did not receive one. The second incident occurred 1 day before checkout, when a strange man walked into the house to fix something in the house. We were not informed and he did not knock on the door, he just walked in. Just as with the maids they were unable to speak any English. Again we contacted the host who did not respond until after we checked out. The housekeeping nor maintenance understood English, so there was no help there.communication is something this property lacked the most. Aside from the things the home is great.
Brandy T.
Séjour de 3 nuits en février 2025