4/10 Poor
Janifer, Conroe
Travelled with family
22 Sep 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival we found that the hot water faucet on the tub/shower was missing. I called the owner who asked me if I could fix it! (I’m a 72-year-old female & definitely not a plumber). His maintenance guy came & broke it more, with water gushing everywhere. Had to shut off water. We were told that we could move to another property across the way, so we packed up and drove over. Problem was that the bedrooms were upstairs via a narrow winding staircase. The only bathroom was downstairs. My husband has neuropathy, so this was not easy for him or me to transfer luggage upstairs and back down. The next day the owner called to say we could move back to the first house, which made us much happier.
We have been patrons of Settlers Crossing for over 10 years and always looked forward to the breakfast rolls, milk & OJ which was provided by the former owners. The new owner stopped that cordial practice due to “too much waste”. Maybe he should try other ways to cut corners. Overall,this was a very disappointing experience and we will not be returning.
Janifer
Stayed 2 nights in Sep 2024