When I searched Expedia for a hotel, they failed to mention that this hotel has no staff. Turns out that the text I received and ignored for pre-check-in, should have been named self-check-in because it's the only way to get into the building and get a room. After a 5-hr drive and a full bladder, it was frustrating 25 mins on an app download and check-in process in my car. Expedia needs to update its description for this hotel as I probably would not have selected it, although after reviewing the hotel website later, the no-staff approach is disclosed. My issue is only with Expedia.
I have to say that this is a very clean, beautiful and nicely appointed property. However, the sliding doors inside the room had issues that prevented them from properly closing and the complementary breakfast is actually in another building. And it does feel a little weird to enter a hotel lobby with greeter, no TV running, no people, no sign of life.