Ratings based on 213 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Aug. 29, 2024 on Expedia
The staff was polite and accomidating. The breakfast bar in the courtyard was the best part of the hotel. The food was delicious. Unfortunately, the bathroom was not very clean at check in, the bath mat in the tub is sponge like material and covered chips at the bottom of the tub and sand.
Comment from Hotel Management
Aug. 29, 2024 by Roxy, Hotel Management
Thank you kindly for your review Mishell. Funny timing, we literally just got new types of bath mats delivered yesterday with no suction cups. It took forever to find them especially in bulk. I sponge like ones had suction cups that were removing our tub paint. The sand at the bottom is a type of non slip paint. We are under new ownership and the next project we are working on is to replace the tubs with showers. We hope you return for another delicious breakfast stay and see what more advances we have made!
5 out of 5
by A traveller

Posted Aug. 13, 2024 on Expedia
Great staff.
Comment from Hotel Management
Aug. 29, 2024 by Roxy, Hotel Management
We appreciate that very much! Great guest!
5 out of 5
by A traveller from Catano

Posted Aug. 1, 2024 on Expedia
Great staff.
Comment from Hotel Management
Aug. 29, 2024 by Roxy, Hotel Management
Thank you Luis! You are also great!
5 out of 5
by A traveller

Posted Jul. 1, 2024 on Expedia
Friendly staff
Comment from Hotel Management
Jul. 9, 2024 by Roxy, Hotel Management
That means so much, thank you, Jerry!
5 out of 5
by A traveller

Posted Jun. 27, 2024 on Expedia
Convenient location
Comment from Hotel Management
Jul. 9, 2024 by Roxy, Hotel Management
It is so nice being in the middle of everything. We hope to host you again, Jorge!
3 out of 5
by A traveller

Posted Jun. 21, 2024 on Expedia
Comment from Hotel Management
Jul. 9, 2024 by Roxy, Hotel Management
Thank you, Diana,! Come back and tell us how to make this a 5. We are always open to suggestions.
5 out of 5
by A traveller

Posted Jun. 12, 2024 on Expedia
Hotel staff was very helpful and friendly. Room was clean, excellent view of the ocean from my balcony. The area around the hotel was unsafe to walk after dark
Comment from Hotel Management
Jun. 12, 2024 by Roxy, Hotel Management
Luis is was a pleasure hosting you and looking forward to having you back this summer!! Thank you for the review!
3 out of 5
by A traveller

Posted Jun. 12, 2024 on Expedia
Comment from Hotel Management
Jul. 9, 2024 by Roxy, Hotel Management
Appreciate it! Come on back and let us enhance your stay.
5 out of 5
by A traveller from Winter Park

Posted Jun. 11, 2024
Comment from Hotel Management
Jul. 9, 2024 by Roxy, Hotel Management
John! Thanks so much! Please come back and stay soon!
3 out of 5
by A traveller

Posted May 20, 2024 on Expedia
For the price that I paid - I expected a much nicer hotel. The hotel has an excellent view of the Caribbean sea, however it is in a very desolate area. it also has easy access to the beaches. When the cruise ships aren't in - there aren't too many businesses open for business. It is good for walking to places, during the day, but not sure how safe it is at night. I saw a lot of homeless people around. The area has yet to recover after the 2017 hurricanes. One day we didn't have hot water for our showers. Not sure that there are too many better hotels in this area. But we were disappointed. The staff overall was very friendly and helpful - but the area has some issues.
Comment from Hotel Management
Jun. 9, 2024 by Roxy, Hotel Management
Thank you Karla for your review! We do have some government agencies that have been really trying to work with the homeless population on their health and living situations lately. It is very sad to see but the good thing is they don't beg they help keep our town clean, help us locals, and make money to live by washing cars. We have come a long way on recovering from the hurricane. Especially our 54 year old building. I am so sorry about the hot water! I hope the staff was helpful in that aspect. I hope you do return and give us another shot! And definitely see what promos we have to offer at the time on our page!