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Sierra Palms Resort

4.0 star property
4-star beachfront B&B near Lumley Beach

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Photo gallery for Sierra Palms Resort

Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool, pool umbrellas, sun loungers
Front of property
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (USD 18 per person)
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Lumley Beach, Freetown, Weatern Area, 232
  • Popular LocationLumley Beach9 min walk
  • Popular LocationNational Stadium8 min drive
  • Popular LocationCotton Tree9 min drive

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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The price is CA $233
per night
CA $268 total
includes taxes & fees
17 Jul - 18 Jul
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About the area

Freetown

On the beach.A stay at this B&B places you within half a mile (1 km) of Lumley Beach and 6 miles (10 km) of National Stadium. Cotton Tree and Law Courts are also within 6 miles (10 km).
View more B&B in FreetownOpens in a new window

What's nearby

  • Lumley Beach - 9 min walk
  • National Stadium - 8 min drive
  • Cotton Tree - 9 min drive
  • Sierra Leone National Museum - 9 min drive
  • Fourah Bay College - 13 min drive

Restaurants

  • ‪Ponga’s Bar & Restaurant - ‬8 min drive
  • ‪Eden Bar, Country Lodge Hotel - ‬8 min drive
  • ‪Crown Express - ‬4 min drive
  • ‪Toma Restaurant - ‬2 min drive
  • ‪Mamba Point Lagoonda - ‬3 min drive

About this property

Sierra Palms Resort

4-star beachfront B&B near Lumley Beach
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business center, 3 meeting rooms, and coworking spaces are available. Event space at this bed & breakfast measures 1076 square feet (100 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at the business-friendly Sierra Palms Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Freetown bed & breakfast.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2018
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Sierra Palms Resort offers 44 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Freetown bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

Languages

Arabic, English, French, Hindi, Italian, Spanish, Urdu

Property amenities

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 18 for adults and USD 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 5 for children
  • Airport shuttle fee: USD 50 per person
  • Airport shuttle fee per child: USD 50 (from 7 to 18 years old)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property is also known as

Sierra Palms Resort Freetown
Sierra Palms Freetown
Sierra Palms
Sierra Palms Resort Freetown
Sierra Palms Resort Bed & breakfast
Sierra Palms Resort Bed & breakfast Freetown

Sierra Palms Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 63 reviews" "
Rating 8 - Good. 15 out of 63 reviews" "
Rating 6 - Okay. 10 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 7 out of 63 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Ishata

Liked: Cleanliness

6/10 Okay

Ishata

Liked: Cleanliness, property conditions & facilities
The Manager’s customer service was terrible - during check - in at hotel, I requested for a sea view room, receptionist nicely informed me that rooms will be available by the 2nd day but I need to talk to the manager. Unfortunately, when I spoke with the manager he said because I booked with Expedia it won’t be possible. I told him that I am only requesting for a sea view and if it needs any additional payment as upgrade then I can pay. He walked away without responding which I think was rude. As manager I was expecting much from him in terms of customer service.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lost power many time, we were stuck in the elevator because of it. Otherwise a good stay
Stayed 1 night in Jan 2024

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not well kept, I had to move to three different rooms before I settled to the third room. Stayed at this property for 9 days and half of those days, elevator was not working. I was on the 4th floor with bad knees so you can imagine. The shower and sink water was dirty (red coloration and taste like acid). Bathroom and room smells terribly. Staffs at the front desk and restaurant were very nice and accommodating but the facility service and cleanliness is poor.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mustapha, Hyde Park

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it.
Stayed 2 nights in Dec 2023

4/10 Poor

Disha

Business traveller
Disliked: Staff & service
Disappointing
Customer service was terrible and slow. Receptionists were extremely rude and housekeeping often forgot towels in the room, which would take 7 or 8 trips and multiple hours to the receptionist to get. Breakfast is poor quality; some of the worst coffee I’ve ever had and pastries were often stale. Rooms are poor quality, stained towels and sheets, I had a broken shower that it took two days to fix, again because of an unresponsive reception. For the amount they charge, it’s extremely poor value. Stay somewhere else.
Stayed 12 nights in Feb 2023

10/10 Excellent

Benoit

Stayed 1 night in Feb 2023

10/10 Excellent

Olive Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights in Sierra Palms, this was our third visit. The location is great, staff
Stayed 2 nights in Jan 2023

10/10 Excellent

Mariama

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and helpful staffs
Stayed 5 nights in Jan 2023

6/10 Okay

Aron

Liked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Paola

Stayed 6 nights in Dec 2022

10/10 Excellent

Vivienne

Stayed 2 nights in Jun 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious room in convenient location with helpful staff.
Stayed 1 night in Apr 2022

10/10 Excellent

MARC

Stayed 2 nights in May 2022

10/10 Excellent

Abdulai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Ahmed

Stayed 2 nights in Dec 2021

2/10 Terrible

Olayemi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flooded bathroom & requested extra charges for room change
Stayed 3 nights in Mar 2021

10/10 Excellent

Elizabeth

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is some of the best hotels in Freetown. I felt safe and got all the help I needed from the hotel staff.
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

I came to this hotel hoping to get a view of the beach, upon arrival, I was told that the room that I booked was not a sea view room. I will be getting a view of the pool. I asked if I can change that, I was told the hotel was booked to capacity. The room was not ready when I arrived, I had to wait 40 mins in the lobby before they could give me a room that I reserved. I was not impressed by the look of the room, it looks old inside and the bathroom was dull, more bright lights would be better. For the amount of money that I payed, I expected more. To make matters worst, the WiFi is horrible. My data was faster than their WiFi. When I called to complain, I was told they are working on it and the problem would be resolved soon. The next morning, still the same issue.
Stayed 1 night in Mar 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Experience was great! I accidentally booked a room for a twin bed but they kindly upgraded me to a sea view suite with no additional cost. This is my go-to hotel in Lumely Beach area. This was my third stay at Sierra Palms and each time I am pleased with the experience. Great service also.
Stayed 1 night in Jan 2021

10/10 Excellent

Christine

Stayed 1 night in Feb 2021

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2020

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Osa, Chicago IL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team where very nice and the manager Ahmed was very helpful. The place is clean and will surely recommend this place.
Stayed 7 nights in Aug 2020