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Das Palmenwald Schwarzwaldhof, BW Signature Collection

Historic hotel perfect for exploring Freudenstadt

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Photo gallery for Das Palmenwald Schwarzwaldhof, BW Signature Collection

Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Superior Suite, Multiple Beds, Terrace (Living Room)
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Room service
  • Parking included

Explore the area

Map
Lauterbadstrasse 56, Freudenstadt, BW, 72250
  • Central-North Black Forest Nature Park
    ‪1 min walk‬
  • Freudenstadt Marktplatz
    ‪10 min walk‬
  • Freudenstadt Golf Club
    ‪17 min walk‬
  • Karlsruhe Baden-Baden (FKB-Baden Airpark)
    ‪76 min drive‬

Room options

View all photos for Classic Suite, 1 Double Bed (Living Room)

Classic Suite, 1 Double Bed (Living Room)

Classic Suite, 1 Double Bed (Living Room)

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Multiple Beds, Terrace (Living Room)

Superior Suite, Multiple Beds, Terrace (Living Room)

Superior Suite, Multiple Beds, Terrace (Living Room)

  • 69 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed (Converts to 2 Twin Beds;Living Room)

Suite, 1 Double Bed (Converts to 2 Twin Beds;Living Room) | Room amenity

Suite, 1 Double Bed (Converts to 2 Twin Beds;Living Room)

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Freudenstadt

City center stay.Within a 10-minute walk of the hotel, you'll find Central-North Black Forest Nature Park and Freudenstadt Marktplatz. Freudenstadt Golf Club and Stadtkirche are also within 2 miles (3 km).

What's nearby

  • Freudenstadt Marktplatz - 10 min walk
  • Freudenstadt Golf Club - 17 min walk
  • Stadtkirche - 3 min drive
  • Black Forest National Park - 13 min drive
  • Alpirsbacher Klosterbraeu Brewing World - 18 min drive

Getting around

  • Freudenstadt Central Station - 14 min walk
  • Freudenstadt Stadt S-Bahn - 16 min walk
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 76 min drive

Restaurants

  • ‪Enchilada Puro Mexico - ‬6 min walk
  • ‪Bacher Zum Falken - ‬8 min walk
  • ‪Café Pause - ‬10 min walk
  • ‪Turm-Bräu - ‬10 min walk
  • ‪Sa Clau - ‬7 min walk

About this property

Das Palmenwald Schwarzwaldhof, BW Signature Collection

Historic hotel perfect for exploring Freudenstadt
Das Palmenwald Schwarzwaldhof, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and ski storage are also featured at the business-friendly Das Palmenwald Schwarzwaldhof, BW Signature Collection. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

This Freudenstadt hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • Built in 1895
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Das Palmenwald Schwarzwaldhof, BW Signature Collection offers 83 accommodations with complimentary bottled water and bathrobes. Each accommodation is individually furnished and decorated. A pillow menu is available. 35-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

Bulgarian, English, French, German, Russian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of EUR 38

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 35-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cribs (infant beds) are available for EUR 45.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one way, maximum occupancy 4)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 45.0 per day
  • Rollaway bed fee: EUR 45.0 per night
  • Hosted evening meal: EUR 38

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Palmenwald
Wellnesshotel Palmenwald Schwarzwaldhof
Wellnesshotel Palmenwald Schwarzwaldhof Freudenstadt
Wellnesshotel Palmenwald Schw
Wellnesshotel Palmenwald Schwarzwaldhof
Das Palmenwald Schwarzwaldhof BW Signature Collection
Das Palmenwald Schwarzwaldhof, BW Signature Collection Hotel

Das Palmenwald Schwarzwaldhof, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 153 reviews
Rating 8 - Good. 68 out of 153 reviews
Rating 6 - Okay. 18 out of 153 reviews
Rating 4 - Poor. 6 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff, except the receptionist at the SPA, were very friendly and helpful, trying to make the guest feel welcomed. We liked a lot the view from our room, the mood in the hotel and the facilities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Disliked: Room comfort
Old hotel, excellent staff/ service
No air conditioning, very firm mattresses, as can be expected in an older building there were not many plugs for recharging all our devices. Breakfast offered a good selection of options.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice time in this facility. Nice spa area. Hiking tours and restaurants are nearby. Check in was a little bumpy. WLAN was non existent in rooms, only in central areas.
Stayed 5 nights in Oct 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel good clean rooms quiet and brilliant location highly recommend a stay here
Stayed 1 night in May 2023

8/10 Good

Duncan

Stayed 1 night in May 2023

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist and the administrator were very good to us, allowing us to check-in 6 hours early!
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Wi-Fi did not work. Bar shut at 7 pm No allocated disabled parking and parking in short supply. Overpriced dinner. menu and no convenient local dining alternative,s. Hotels.com website states hotel has 2 pools indoor. And outdoor which is untrue. Access to restaurant requires use of stairs. This hotel is still stuck in the 19th century.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Hannah, Basel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel but odd experience with employees
Our stay was pleasant, although our room had strongly slanted ceilings. Unfortunately, the employees seemed very unhappy/annoyed to see guests: checkin and checkout were done by the most unenthusiastic employees I've seen in a hotel for a long time, and in the middle of my afternoon nap, a handyman (repairman?) appeared in our room using the master key. He claimed to need to fix a broken mirror, which was not the case. Later, another employee entered our room with the master key, seemingly not expecting it to be occupied.

10/10 Excellent

jana vainshtovk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very disappointwm ftom the houskeeping.we had probkem with closet foor that stucked.Took 2days to fix it.and its happened again.the stuff told that they are sorry.the fact thst I cant get my closes was not important for them. I expect to get cssh back for this.

10/10 Excellent

Wonderful non franchised hotel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff
This is a historic hotel which had been complete restored. It has wonderful architectural features such as parkay floors and Greek columns in the main dining room. The staff were very friendly and attentive to our needs. They have a wonderful Spa area with both a large steam room and a large sauna, plus a pool and fitness area as well as they offer massages!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility and great location. Will have no problem recommending this location to friends or family.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rjrnavy83, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but small...great for family gathering...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall great holiday
Comfy beds, Great location, made to feel welcomed, hotel was in a prime location. website needs updating as there is no coffee making facilities in the room apart from that. Brill.

10/10 Excellent

Alison, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for families
Excellent hotel, a touch of old-fashioned hospitality. Superb spa and breakfast was excellent. Room a little too hot - no a/c. Excellent service from staff. Just a short stroll into town for bars, shops and restaurants

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

lucash, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for being pampered
This is a beautiful art deco hotel in a very quiet neighborhood. The hotel is known for its spa treatments, that are of good quality. The hotel is frequented by older guests. The restaurant is good and has a quality wine menu.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place to stay
The hotel is simply great. Having an old-fashioned design its maintenance is excellant with all the modern facilities one would like to have. The rooms are very comfortable and very good equipped. It is located in a very convenient location. The staff is very friendly, though it wouldn't hurt to make some improvements in the SPA services. Bottom line, it's highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ELI .M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schwarzwald Tour
Positive - A very luxurious hotel, very well-equipped rooms, excellent spa, excellent service, very good breakfast, near the city center (you can walk to center) Negative - no air conditioning in the rooms and WIFI communication can be received only in the lobby and around (I could not connect to the Internet in the room with cable I got from the reception). Summary - I highly recommend the hotel.