Best Western Frodsham Forest Hills Hotel

3.0 star property
Enjoy the spa at this 3-star Frodsham hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Frodsham Forest Hills Hotel

View from property
Courtyard
Front of property
Indoor pool
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
Overton Hill, Frodsham, England, WA6 6HH
  • Lady Heyes Crafts and Antique Centre
    ‪3 min drive‬
  • Delamere Forest
    ‪8 min drive‬
  • Chester Zoo
    ‪18 min drive‬
  • Manchester (MAN)
    ‪36 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Frodsham

In Frodsham .Stay at this Frodsham hotel and you'll be within 2 miles (3 km) of Lady Heyes Crafts and Antique Centre and 6 miles (10 km) of Halton Castle. Delamere Forest and Manley Mere are also within 6 miles (10 km).

What's nearby

  • Delamere Forest - 8 min drive
  • Blue Planet Aquarium - 14 min drive
  • Chester Zoo - 18 min drive
  • Chester City Walls - 20 min drive
  • Chester Cathedral - 20 min drive

Getting around

  • Frodsham Station - 3 min drive
  • Manchester Airport (MAN) - 36 min drive

Restaurants

  • ‪Ring O Bells - ‬9 min walk
  • ‪Oh My Cod - ‬7 min drive
  • ‪Bears Paw - ‬3 min drive
  • ‪Top Taste - ‬20 min walk
  • ‪The Cottage Tea Shop - ‬3 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Enjoy the spa at this 3-star Frodsham hotel
Best Western Frodsham Forest Hills Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available.

This 3-star Frodsham hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee daily: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: GBP 5.00 per person, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 839 reviews" "
Rating 8 - Good. 325 out of 839 reviews" "
Rating 6 - Okay. 107 out of 839 reviews" "
Rating 4 - Poor. 42 out of 839 reviews" "
Rating 2 - Terrible. 24 out of 839 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I will be back as the hotel was clean, convennient and a good price, Good TV, wireless was acceptable but a little confusing to log on first time. The bed was comfortable and gave a good nights sleep. The reason for marking its condition down is the expereince is a throwback to the 70's, can't remember the last time I came across a PINK bathroom, and the plastic bath felt flimsy underfoot. The carpets in the corridors are worn, badly in places that has been covered with gaffer tape to keep the worn ends down, The internal doors between sections look tired and seem to open awkwardly e.g. you have to go through the R/H side rather than the L/H one as I have found in other hotels. Overall this could be a real gem if some money was pumped in to carry out a phased upgrade of the facility
Stayed 1 night in Oct 2024

8/10 Good

Nicola Claire

A bit outdated, but the location was great for us and the big bonus was that the leisure facilities were open until late. Beds were really comfy!
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

6/10 Okay

Katharine

Stayed 1 night in Sep 2024

2/10 Terrible

Karly

Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Business traveller
Liked: Cleanliness
Average stay to be honest, hotel was obviously being refurbished so understandable the decor was tired. Dinner was acceptable but the breakfast was terrible, I can usually eat absolutely anything but had to leave it!!
Stayed 3 nights in Sep 2024

6/10 Okay

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Comfortable stay in a spacious room. Good shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Bonus having a gym pool jacuzzi. Staff All lovely. Only have 2 small negatives.cooked Breakfast on day 2 was luke warm and on checking out no staff was at the desk. Had to ring the bell twice and waited for about 10 minutes before someone came.
Stayed 2 nights in Sep 2024

8/10 Good

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good Stay
Good stay. Hotel is a little dated but renovations seem to be taking place but overall clean, good facilities in a nice area. Would stay again
Stayed 1 night in Sep 2024

8/10 Good

Magnus

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was ok just old and tired
Stayed 1 night in Sep 2024

6/10 Okay

Huw

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay and good food
Stayed in 2 rooms. One was updated with lovely bathroom but the other had a very old bathroom and looked worn out. The hotel is getting upgraded and we got both ends of the renovations. It will look great once it is finished. Had a meal in the new restaurant which was lovely.
Stayed 1 night in Sep 2024

6/10 Okay

alan

Hotel decor is dated and tired worn carpets etc, but has been recently tidied up a bit with a lick of paint here and there. Bedrooms really need updating and refurnishing.
Stayed 1 night in Sep 2024

10/10 Excellent

Azadeh

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

simon

Liked: Cleanliness, property conditions & facilities, room comfort
All good in the end 1 st room not to good 2 nd and upgrade was very goid
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel and surrounding area need updating. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Mark, ALCESTER

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated rooms. Peach bathroom suite. Towel on full heat and would not turn down. No toilet roll holder. Plus side : huge TV and good lighting.
Stayed 1 night in Aug 2024

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice Hotel, but Decor Tired
The hotel was comfortable but the decor was "tired". The hotel is in the middle of a refurbishment and I'm sure this will bring it back to being "the place to be"
Stayed 6 nights in Aug 2024