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Hotel New Otani Hakata

4.0 star property
Hotel near Canal City Hakata in Fukuoka

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Hakata

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Property entrance
Lobby
Living room

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Tenjin Underground Mall
    8 min walk
  • Sumiyoshi Shrine
    13 min walk
  • Acros Fukuoka Symphony Hall
    13 min walk
  • Fukuoka (FUK)
    13 min drive

Room options

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room, Non Smoking

  • 79 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

  • 60 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

  • 26.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room

Corner Suite Double Room

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room Non Smoking - Breakfast Included

  • 79 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

  • 60 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • 53.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

In-room safe, desk, iron/ironing board, free WiFi

Run of House

  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Reception

THE BASICS FUKUOKA

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1199)
The price is CA $193
per night
CA $213 total
includes taxes & fees
8 Dec - 9 Dec
THE BASICS FUKUOKA

About the area

Fukuoka

Heart of Fukuoka.Your stay at this Chuo Ward hotel places you within 2 miles (3 km) of Canal City Hakata and Port of Hakata. Yanagibashi Rengo Market and Tenjin Underground Mall are also within half a mile (1 km).

What's nearby

  • Tenjin Underground Mall - 8 min walk - 0.7 km
  • Canal City Hakata - 16 min walk - 1.4 km
  • Fukuoka Mitsukoshi Department Store - 20 min walk - 1.7 km
  • Port of Hakata - 3 min drive - 3.1 km
  • Marine Messe Fukuoka - 4 min drive - 3.6 km

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 13 min drive

Restaurants

  • ‪ナマステ堂 - ‬4 min walk
  • ‪やま中ホテルニューオータニ店 - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬9 min walk
  • ‪釜山亭薬院 - ‬2 min walk

About this property

Hotel New Otani Hakata

Hotel near Canal City Hakata in Fukuoka
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel New Otani Hakata also features multilingual staff, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this Fukuoka hotel.

  • 372 guestrooms or units
  • 14 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel New Otani Hakata offers 372 accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3500 for adults and JPY 2000 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Additional fees apply to children 4-12 years old for breakfast.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 1009 reviews" "
Rating 8 - Good. 273 out of 1009 reviews" "
Rating 6 - Okay. 72 out of 1009 reviews" "
Rating 4 - Poor. 18 out of 1009 reviews" "
Rating 2 - Terrible. 5 out of 1009 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

satoyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and clean room!
Stayed 1 night in Aug 2024

10/10 Excellent

Van, san diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in city center.
Stayed 3 nights in Jun 2024

6/10 Okay

Jefferey

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Very friendly staff and service, Hotel is old and show it’s wear and tear, however there was a lot of fungus in our bathroom which made things a little uncomfortable
Stayed 2 nights in Aug 2024

6/10 Okay

charley

Travelled with family
Liked: Cleanliness, staff & service
Cost effective hotel & big room
Stayed 4 nights in Jul 2024

10/10 Excellent

Kanghee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs were really nice and attentive. We traveled with 2 adults 2 eleven yrs old. Bed was a bit small but we made it work. Room was clean. It was in a great location and would highly recommend it to everyone. It was close to shopping, subways, and great local restaurants down the street. There is no laundry or microwave at this hotel. But laundromat is only a 5 mins walk away. Would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff are friendly and the rooms are clean (and spacious!). It is close to the train station, and the neighborhood is very lively. Two issues that I think would help the hotel to improve: 1. The wifi didn't work well, even after the staff brought another device specifically for our room. 2. They charged me extra for the room phone, even if I just dialed the front desk to ask for the wifi issue.
Stayed 4 nights in Jul 2024

6/10 Okay

Daniel, Portland

Travelled with family
Liked: Cleanliness, staff & service
Convenient location .
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from hotel staff was excellent. Easy to get a taxi at the lobby. Room is spacious with good wifi and Smart TV
Stayed 3 nights in Jun 2024

10/10 Excellent

Choo Hyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and clean room. Breakfast buffet was good. Lot of shopping option in the hotel and nearby
Stayed 1 night in Jun 2024

6/10 Okay

Philip A

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room is a comfortable size but the amenities are outdated, the room has a smell. Air con though put on lowest temperature and highest fan, still not cold. Found hair that was not mine (different colour and length) on the bath tub. Cup filled with tea from morning not washed. Pillow too low (had to use three pillows) and mattress not comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Stayed 10 nights in Jun 2024

10/10 Excellent

cindy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Glad that we decided to stay in this hotel. Though the hotel is abit dated, the beds are comfy and hotel is overall clean. Very near to 2 or 3 stations to travel around. There is a bus stop beside the hotel too. There's a 7-11, family mart and super market within 5mins walk fr hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Po Po Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with very friendly staff
Cozy hotel with very friendly staff. Convenient location with restaurants and 24 hours convenience stores nearby.
Stayed 1 night in Jun 2024

8/10 Good

Zi Xuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, efficient front desk check in, 1-2 min from watanabe dori station, 3 min walk to sunny supermarket, <10 min walk to nearby eateries. However, some of the furniture are quite old, and the hotel is pretty pricey to be honest. I give it an overall 8/10, 2 points lacking due to old furniture and steep price.
Stayed 4 nights in May 2024

10/10 Excellent

Tanny, Elmhurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near bus stops and local subway. Caring staffs. Room Service is excellent. Prompt response if needed somethings. I recommend this hotel for your stay. I stayed 5 nights here with full satisfaction
Stayed 1 night in May 2024

10/10 Excellent

KUNYUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 만족
호텔 깨끗하고 리뉴얼 잘 되어서 새 호텔과 같았습니다.
Stayed 2 nights in May 2024

10/10 Excellent

Tanny, Elmhurst

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
House cleaning is very responsible. Taking care of guests so well. Whatever requested, service response is very quick. Recommend this hotel
Stayed 4 nights in May 2024

6/10 Okay

Geoffrey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was friendly but our room wasn’t very clean (splash stains on wall) with a windows looking upon a water boiler and pipes.
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet and the staff was amazing!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here three times in the past year. If available will always stay here when visiting Fukuoka.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyungha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet at night.
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Haikal

Stayed 7 nights in Mar 2024