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Hotel Okura Fukuoka

4.5 star property
4.5-star luxury hotel near Canal City Hakata

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Photo gallery for Hotel Okura Fukuoka

Lobby
Lounge
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Harbour View Suite, Non Smoking
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-ken, 812-0027
  • Canal City Hakata
    ‪10 min walk‬
  • Port of Hakata
    ‪2 min drive‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪12 min drive‬

Room options

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking

Corner Suite, Non Smoking

  • 85 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

  • 60 sq m
  • Harbor view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

  • 35 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

  • 65 sq m
  • Sleeps 6
  • 4 Twin Futons OR 1 Twin Futon

View all photos for Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Fukuoka

City center retreat .A stay at this Hakata Ward hotel places you steps from Fukuoka Anpanman Children's Museum and within a 10-minute walk of Canal City Hakata. Port of Hakata and Marine Messe Fukuoka are also within 2 miles (3 km).

What's nearby

  • Fukuoka Anpanman Children's Museum - 2 min walk - 0.2 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Tenjin Underground Mall - 12 min walk - 1.1 km
  • Port of Hakata - 2 min drive - 1.7 km
  • Marine Messe Fukuoka - 3 min drive - 2.2 km

Getting around

  • Nakasu-Kawabata Station - 4 min walk
  • Tenjin Station - 12 min walk
  • Fukuoka Airport (FUK) - 12 min drive

Restaurants

  • ‪豆香洞コーヒー 博多リバレインモール店 - ‬2 min walk
  • ‪甘味処 たきむら - ‬2 min walk
  • ‪オークラ ブラッスリー - ‬5 min walk
  • ‪FIKA COFFEE - ‬1 min walk
  • ‪カフェテラス カメリア - ‬1 min walk

About this property

Hotel Okura Fukuoka

4.5-star luxury hotel near Canal City Hakata
Hotel Okura Fukuoka offers its guests an indoor pool, a health club, and a sauna. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Okura Fukuoka. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Fukuoka hotel.

  • 264 guestrooms or units
  • 13 levels
  • 7 dining venues
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Okura Fukuoka offers 264 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 2,000 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka

Hotel Okura Fukuoka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, room comfort
Overall, the hotel provides clean and comfortable stay. The extra charge to use the gym facilities should be made known on its website before booking.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Erwin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location with a connection to the subway underground. Nice lobby with very attentive staff. The only downside is the small bedrooms but that’s typical of Japanese hotels. I would definitely stay in Hotel Okura again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

STEPHANIE, Albuquerque

Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has mall
Stayed 2 nights in Oct 2024

8/10 Good

Chukyum

Stayed 4 nights in Sep 2024

10/10 Excellent

Yeow Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very spacious room for solo travelers. Worthy of its 5-star rating. The location is a bit quiet as it is between Hakata and Tenjin areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuria

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

George, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel in a great location– directly above a subway station on the Airport line. With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank. Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
Stayed 2 nights in Sep 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent location
Great location , we walked everywhere close to cancel , shops and shrines. Easy taxi from ferry and easy to main station. Hotel was immaculate.
Stayed 3 nights in Sep 2024

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Experience
Overall, hotel is very good. Particularly I liked the shower which had good water pressure. The room temperature was also comfortable. People are courteous and kind. The restaurant Cameria says All Daylong Serves, but actually Not.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan, San Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy Japanese otemonashi place. Very thoughtful staff any seasoned service personnel. I stayed at the nearby grand Hyatt for a week before and thought this hotel Okura was by far superior to Hyatt’s at 1/2 the price. Family mart is around the corner. I would highly recommend this hotel. Breakfast is also solid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fukuoka stay
Nicely located hotel within easy walking distance of shopping and restaurants. Very pleasant staff with a high level of service. We especially would like to thank Marek who went out of his way to assist us with sightseeing recommendations and just made us feel very welcome. We selected this hotel based on reviews on hotels.com and were not disappointed. Breakfast is done to a high standard. Yes the rooms are beginning to show their age and the beds may be a little hard for some but very clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service
Nice hotel - starting to show its age
Stayed 3 nights in May 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been in any other hotel like this, it was fantastic and all the staff were amazing.
Stayed 4 nights in May 2024

10/10 Excellent

Charlton Emil

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Deborah

Stayed 2 nights in May 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
High extra daily rate for gym and pool per guest
The hotel charges a lot per guest per day for use of the pool and gym despite being twice the price of other hotels in the area, which was disappointing. The service and the staff were fabulous. Although, the rooms need a refresh and the bedding could have been cleaner.
Stayed 4 nights in May 2024

6/10 Okay

Thomas

Liked: Staff & service, amenities
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities
A bit old, but everything else are still good
Stayed 3 nights in Apr 2024