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Nishitetsu Hotel Croom Hakata

4.0 star property
4-star spa hotel near Tochoji Temple

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Photo gallery for Nishitetsu Hotel Croom Hakata

Lobby
Indoor spa tub
Front of property - evening/night
Comfort Single Room, Top Floor, Non Smoking
Daily buffet breakfast (JPY 2000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Canal City Hakata
    ‪11 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Ohori Park
    ‪4 min drive‬
  • Fukuoka (FUK)
    ‪3 min drive‬

Room options

View all photos for Comfort Twin Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Smoking

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Non Smoking

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Smoking

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room, Non Smoking for 2 people

  • Sea view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Business Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Business Room, Non Smoking

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Fukuoka

Heart of Fukuoka.Within a 15-minute walk of this Hakata Ward hotel, you'll find Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 miles (5 km).

What's nearby

  • Tochoji Temple - 10 min walk - 0.9 km
  • Canal City Hakata - 11 min walk - 1.0 km
  • Marine Messe Fukuoka - 3 min drive - 2.8 km
  • Port of Hakata - 3 min drive - 2.9 km
  • Ohori Park - 4 min drive - 4.3 km

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん 博多バスターミナル店 - ‬2 min walk
  • ‪コメダ珈琲店 - ‬4 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪横浜家系ラーメン 角蔵家 - ‬4 min walk
  • ‪モスバーガー - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

4-star spa hotel near Tochoji Temple
There's a restaurant on site. Public spaces have free WiFi and wired Internet. As a guest of Nishitetsu Hotel Croom Hakata, you'll find a full-service spa and hot springs. Spa services, a vending machine, and coffee/tea in a common area are also featured at Nishitetsu Hotel Croom Hakata. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

  • 503 guestrooms or units
  • 14 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Nishitetsu Hotel Croom Hakata offers 503 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Fukuoka hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

Languages

English, Japanese

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Indoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • Up to 2 children 5 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Nishitetsu Hotel Croom Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1024 reviews
Rating 8 - Good. 296 out of 1024 reviews
Rating 6 - Okay. 71 out of 1024 reviews
Rating 4 - Poor. 29 out of 1024 reviews
Rating 2 - Terrible. 16 out of 1024 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Hakata station

Nice hotel very close to Hakata station. The room was a good size by business hotel standards, with space around the bed for luggage, and the bed (semi-double) can sleep two comfortably. The onsen-style bath on the ground floor is a nice feature of the hotel. Plenty of good restaurants within 5-10 minute walk.
Stayed 1 night in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is one of the best during my staying. Inclusive breakfast is also very considerate and many variety.
Stayed 3 nights in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is the advantage. I visited twice a day.
Stayed 2 nights in Dec 2024

8/10 Good

Chienhsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean except the funny smell in the bathroom, probably because the bathroom fan was not working. The breakfast was great. And it’s so close to Hakata Station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Train station very close and accessible to all attractions around Hakata
Stayed 1 night in Nov 2024

10/10 Excellent

Tien Tsung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Next to a train and bus station. Lots of stores and restaurants nearby. Within walking distance from tourist attractions. The hotel itself is clean and well appointed. The staff is polite and helpful. Breakfast is outstanding. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a little firm and the room was small, but it was still comfortable and clean
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Stayed 2 nights in Oct 2024

8/10 Good

Yuko, SOUTHPORT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit walk from the station than expected, but was good hotel. Onsen was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Grumpymatthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Akari

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location lots of restaurants and shops nearby! Clean and tidy rooms!
Stayed 5 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just ok

This hotel is just ok- it's lobby is pretty, the onsen is nice but the rooms are smaller than average. Also the elevator is extremely dangerous- my daughter was badly bruised when the doors slammed on her as she stepped in after me. This had also happened to others we talked to. They need to be set to give more time or a sensor or something.
Stayed 2 nights in Aug 2024

8/10 Good

Toshihiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are sensitive to noise then you can hear the train during night even with the blockout solid blind. Ordering Taxi can be an issue during peak time and raining days. The reception couldn't get a taxi and we needed to use UBER and waited for 23mins. So please plan earlier if peak hours.
Stayed 1 night in Jul 2024

8/10 Good

Bo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenient location of this hotel in Fukuoka.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with group

Hakata hotel

Stayed 2 nights in Jun 2024

2/10 Terrible

Lize SK

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Old & Broken hotel room

All furnitures in twin room are old and broken, toilet carpet is wet and old . Room is too small for 2 person with 3 suitcases . Location is just convince for go to bus terminal only ans hotel staffs are too cool.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hao Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

James, Kalaheo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room. Great dinner in the 2nd floor restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Hotel is just a few minutes walk to the JR Hakata station, with lots of shopping malls and food outlets. Checking in and out was a breeze. Room was a bit small but clean and comfortable. Hotel has a really nice lobby and rest area. Did not have time to use the free onsen. Good Japanese breakfast.
Stayed 2 nights in May 2024

8/10 Good

Kimiko

Stayed 1 night in May 2024

8/10 Good

Ding-En

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but my room's bathroom was quite smelly
Stayed 2 nights in May 2024

10/10 Excellent

Ding-En

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2024