Tenza Hotel at Hakata Station

4.0 star property
4-star hotel near Canal City Hakata

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tenza Hotel at Hakata Station

View Twin Room - Non-Smoking
Deluxe Suite Room - Non-Smoking
Exterior
Hallway
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013
  • Amu Plaza Hakata
    ‪10 min walk‬
  • Canal City Hakata
    ‪16 min walk‬
  • Sumiyoshi Shrine
    ‪19 min walk‬
  • Fukuoka (FUK)
    ‪8 min drive‬

Room options

Deluxe Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 40.7 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21.1 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room - Non-Smoking

  • 28.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Run of the house, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 21.9 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 19.9 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room - Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite Room - Non-Smoking

  • 82.5 sq m
  • Sleeps 4
  • 2 Double Beds

Universal Twin Room - Non-Smoking

  • 32.5 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Adjoining Twin Rooms - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 8
  • 4 Large Twin Beds

Junior Suite Room - Non-Smoking

  • 61.2 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Fukuoka

Hakata Ward stay.Your stay at this Hakata Ward hotel places you within 3 miles (5 km) of Canal City Hakata and Marine Messe Fukuoka. Amu Plaza Hakata and Hakata Old Town are also within half a mile (1 km).

What's nearby

  • Canal City Hakata - 16 min walk
  • Fukuoka Anpanman Children's Museum - 3 min drive
  • Tenjin Underground Mall - 3 min drive
  • Marine Messe Fukuoka - 3 min drive
  • Port of Hakata - 4 min drive

Getting around

  • Hakata Station - 2 min walk
  • Higashi-Hie Station - 15 min walk
  • Fukuoka Airport (FUK) - 8 min drive

Restaurants

  • ‪一番一竜 - ‬5 min walk
  • ‪てんぷら定食 あげな ヨドバシ博多店 - ‬5 min walk
  • ‪よかたい 総本店 - ‬1 min walk
  • ‪くいしんぼ - ‬2 min walk
  • ‪イタリアンバル バル道博多店 - ‬2 min walk

About this property

Tenza Hotel at Hakata Station

4-star hotel near Canal City Hakata
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Tenza Hotel at Hakata Station. For a fee, parking is available.

This 4-star Fukuoka hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 11 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Tenza Hotel at Hakata Station offers 120 accommodations with slippers and hair dryers. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and children's slippers.

This Fukuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Languages

English, Japanese

Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night)
  • 24-hour offsite parking within 164 ft (JPY 1500 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 2000 for adults and JPY 1000 for children
  • 1 restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hospital bed available
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Electronic bidet
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Food and drink

  • Dining table
  • Mini-fridge

More

  • Children's slippers
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1500 per night(164 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka

Tenza Hotel at Hakata Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 579 reviews" "
Rating 8 - Good. 205 out of 579 reviews" "
Rating 6 - Okay. 36 out of 579 reviews" "
Rating 4 - Poor. 18 out of 579 reviews" "
Rating 2 - Terrible. 9 out of 579 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ian, Almonte

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smelled awful, hotel was outdated, and there was very little in the way of amenities. Staff were not very welcoming or helpful. Great location but that was about it. Bathroom was outdated with lots of black mold on the tub. Definitely wouldn't reccomend.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Good value & clean hotel near the train station
Simple and adequate hotel near the train station and convenient stores. Pillow is small and very soft for my likings, else all is good and value for $$$.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Halloween decorations and free candies for guests, plenty of amenities, amazing breakfast buffet, spacious room, free laundry is a plus! Amazing staff and customer service! Hotel very close to the airport, location is amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, lots of restaurant nearby
Stayed 3 nights in Sep 2024

10/10 Excellent

Yoshiko

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very concenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Hakata station and also right across to Yodobashi camera. Staffs were nice and helpful. Rooms are on the smaller side but enough to open a full suitcase in a corner
Stayed 1 night in Sep 2024

10/10 Excellent

Sreewan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and clean hotel. Walkable to the train station. Lots of eateries around. Recommand this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

ZILU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, very friendly staff
Stayed 4 nights in Aug 2024

6/10 Okay

john

Very below average. Did not clean or make bed daily.
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy the stay!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, shopping mall just opposite to the hotel, 7-11 is next to the hotel, within 5 mins walk from Hakata station. The staff are nice and very helpful. Response to our questions are very quick no matter through Expedia app or face to face.
Stayed 1 night in Jul 2024

10/10 Excellent

Jt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind and friendly Staff! Love the eco friendly approach, and the limited hotel amenities. As a seasoned traveler with sensitive skin, It just makes sense to have everything I need with me. Great that there were so much amenities available just in case, and think it's funny to see other reviews people complaining about having to gather what they need ( FOR FREE ) in the amenities area of the lobby. I myself was Glad to not have to contribute to more unnecessary waste. The location is incredibly convenient- 5 minutes on foot to Hakata Station- 2 minutes in either direction to a Family Mart. I did not see or opt for the breakfast buffet. There is also a big multi level shopping center next to Hakata station with plenty of shopping and dining options. The best part for me was FREE laundry room ! I would highly recommend this hotel and am actually quite sad there aren't any other rooms available upon my return to Fukuoka for the last 2 days of my trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

mona

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed visiting Fukuoka, where some of our grand relatives were from . . . .
Stayed 6 nights in Jun 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and spacious rooms
Travelling as a family of 3 pax makes booking a room a little inconvenient when balancing space and price when most are geared up for either singles or couples. We booked this spacious room and was perfect for us as we also needed the space for packing our last minute purchases into our luggage before heading home in a flight. For the price we paid, it was really good value for money plus the proximity to Hakata station was fantastic too. My only grouse was a particular male reception who was on duty the evening before my departure. I was hoping to book a large cab since we had a lot of luggage’s for next morning’s transfer to the airport. This portly guy said they don’t do bookings and we had to do this ourselves. This is highly unusual since all the hotels in our 15 day holiday did that for us. The following morning I decided to check the reception again when I checked out. The slender guy with specs without hesitation got us a (sliding cab which is essentially is a London cab) and managed to squeeze all of us in with the luggage’s. The note might want to check internally on this. Otherwise, it the location is fabulous for shopping, with Yodobashi store right across the street with others like AMU plaza and Kitte malls all nearby. Highly recommeded.
Stayed 2 nights in May 2024

10/10 Excellent

Diogo Filipe

Stayed 7 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, close to JR Hakata station
Overall good/standard experience. Front desk staff were polite and friendly. You will have to grab your own complimentary supplies like slippers, tooth brush, body wash cloth from the lobby and take it to your room, which I haven’t seen before but I guess it can cut down on cost? There is this “take your preferred shampoo/conditioner” pump station at the lobby too, which my wife thought was interesting. The room was quite standard sized, we had a regular twin bedroom, clean but has its wear and tear. About 7 min walk from JR Hakata Station which has a good selection of shopping.
Stayed 1 night in May 2024

10/10 Excellent

Lisa, Mililani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy friendly check in/out. Nice amenities. Great breakfast.
Stayed 1 night in May 2024

6/10 Okay

Pui Yee Mariah

Travelled with family
Liked: Staff & service
Bathroom is a little dirty.
Stayed 1 night in Feb 2024

10/10 Excellent

Wai Shing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in May 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, only 4 minute walk to Hakata train station and many restaurants and convenience stores nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Tenza are so nice and accommodating. They helped me fill out my forms to send my luggage to the next destinations
Stayed 4 nights in Mar 2024