Pestana Casino Park Ocean and SPA Hotel

5.0 star property
5-star hotel with a spa, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Indoor pool, outdoor pool
Garden
Minibar, in-room safe, blackout drapes, soundproofing
View from property
Casino

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Parking available
  • Housekeeping

Explore the area

Map
Rua Imperatriz D. Amélia, Funchal, 9004-513
  • Madeira Casino
    2 min walk
  • CR7 Museum
    10 min walk
  • Restaurante Casa Velha
    1 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    22 min drive

Room options

Double or Twin Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Garden View (Extra Bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Classic Double or Twin Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Double or Twin Room, Partial Sea View (Side Sea View)

  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Funchal

Central Funchal getaway .With a stay at this Funchal hotel, you'll be steps from Madeira Casino and within a 10-minute walk of Santa Catarina Park. Avenida do Mar and CR7 Museum are also within half a mile (1 km).

What's nearby

  • CR7 Museum - 10 min walk
  • Funchal Marina - 11 min walk
  • Town Square - 15 min walk
  • Funchal Farmers Market - 20 min walk
  • Lido Bathing Complex - 3 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Sete Mares Funchal - ‬9 min walk
  • ‪Galaxia Sky Bar - ‬4 min walk
  • ‪A Confeitaria - ‬2 min walk
  • ‪Casa Italia Pizzas & Pastas - ‬4 min walk
  • ‪Restaurante Casa Velha - ‬1 min walk

About this property

Pestana Casino Park Ocean and SPA Hotel

5-star hotel with a spa, connected to the convention center
Pestana Casino Park Ocean and SPA Hotel offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Pestana Casino Park Ocean and SPA Hotel. Parking is available for a fee.

This 5-star Funchal hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • Casino
  • Nightclub
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Pestana Casino Park Ocean and SPA Hotel offers 379 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. The property is professionally cleaned.

Property Registration Number 3976

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Pestana Casino Park Ocean and SPA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 1003 reviews" "
Rating 8 - Good. 374 out of 1003 reviews" "
Rating 6 - Okay. 122 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness
Very nice.
Stayed 7 nights in Aug 2024

8/10 Good

Grzegorz, North Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities
Old building ( almost classical) but require updating. Only first floor ( reception level) nice and fresh, but room level’s tired and very much used. Location is excellent staff very friendly and helpful.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2024

8/10 Good

M-Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced dinner buffet. Disappointed with quality and selection of the food.
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, our 4th time staying there.
Stayed 8 nights in Jul 2024

8/10 Good

Marius

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

6/10 Okay

Benvinda

Liked: Staff & service
Disliked: Cleanliness
En general muy bien ubicado
Stayed 6 nights in Jul 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
Stayed 6 nights in Jul 2024

8/10 Good

Faren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Faustina

Disliked: Staff & service
This is definitely not a 5 star hotel. The lobby is nice and the breakfast options are good, but the bathroom has black mould all around the tap and sealant. What 5 star hotel doesn't have a coffee and tea tray in the rooms? I went down to the bar one evening to buy hot chocolate. The very rude barman glanced at me and carried on serving others who came after me. At first I thought it was a mistake, but when he did it twice, I just walked away because I didn't want to exchange words with such an ignorant person. The evening before I purchased a cup of tea at the bar. I had to wait a while for it and I specifically asked for oat milk, which I was told they had. They arrived with regular milk which made me sick. I will rate this hotel 3 stars and that is me being generous and their bar staff need serious training.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcel Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

8/10 Good

Ahmet

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near the centre and shops, restaurants and walls all near by. Highly recommend.
Stayed 11 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Hotel was amazing. It had three swimming pools, which I totally enjoyed. However, I don’t think this day explain correctly, how to get towels and robes and basic accommodations.

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. It's a place of relaxation. The staff is friendly and very helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert steven

Stayed 7 nights in Apr 2024

10/10 Excellent

Diana

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, delicious breakfast. Playground was out of the service…
Stayed 3 nights in May 2024

10/10 Excellent

Steven David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
Stayed 2 nights in Mar 2024

2/10 Terrible

Jose Luis

Stayed 5 nights in Mar 2024

10/10 Excellent

Alberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian Michael, Wellingborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with good bars and restaurants. Room size is good and there’s always someone on reception.
Stayed 7 nights in Feb 2024

10/10 Excellent

Luís Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
Stayed 15 nights in Feb 2024