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Protea Hotel by Marriott Gaborone Masa Square

4.0 star property
4-star hotel with 1 outdoor pools, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Gaborone Masa Square

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Club Room
Egyptian cotton sheets, premium bedding, memory foam beds
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Western Commercial Rd, Plot 54353, New CBD, Gaborone, 00000
  • ISKCON Gaborone
    10 min walk
  • Three Dikgosi Monument
    14 min walk
  • Gaborone Government Enclave
    3 min drive
  • Gaborone (GBE-Sir Seretse Khama Intl.)
    20 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 2 Single Beds, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory foam beds

Apartment, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Avani Gaborone Resort & Casino

Pool
Spa
Free airport shuttle
Parking included
3.9 out of 5, Good, (107)
The price is CA $139
per night
CA $158 total
includes taxes & fees
6 Dec - 7 Dec
Avani Gaborone Resort & Casino

About the area

Gaborone

City center retreat .Within a 15-minute walk of the hotel, you'll find ISKCON Gaborone and Three Dikgosi Monument. Gaborone Government Enclave and National Museum are also within 2 miles (3 km).

What's nearby

  • University of Botswana - 5 min drive - 4.6 km
  • Game City Mall - 6 min drive - 5.2 km
  • Botswana National Stadium - 6 min drive - 4.9 km
  • River Walk Mall - 7 min drive - 5.6 km
  • Gaborone Game Reserve - 7 min drive - 6.3 km

Getting around

  • Gaborone (GBE-Sir Seretse Khama Intl.) - 20 min drive

Restaurants

  • ‪Sky View Lounge - ‬7 min walk
  • ‪Rasmatazz Bar - ‬19 min walk
  • ‪Nando's - ‬13 min walk
  • ‪Nando's - ‬4 min drive
  • ‪The Daily Grind - ‬4 min drive

About this property

Protea Hotel by Marriott Gaborone Masa Square

4-star hotel with 1 outdoor pools, connected to the convention center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly Protea Hotel by Marriott Gaborone Masa Square. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 4-star Gaborone hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Meeting rooms
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Protea Hotel by Marriott Gaborone Masa Square offers 182 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Afrikaans, English, French

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Lansmore
Lansmore Masa
Lansmore Masa Square
Lansmore Masa Square Gaborone
Lansmore Masa Square Hotel
Lansmore Masa Square Hotel Gaborone
Masa Square
Masa Square Hotel Gaborone
Masa Square Gaborone
Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Gaborone
Protea Hotel by Marriott Gaborone Masa Square Hotel Gaborone

Protea Hotel by Marriott Gaborone Masa Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 142 out of 354 reviews" "
Rating 8 - Good. 149 out of 354 reviews" "
Rating 6 - Okay. 34 out of 354 reviews" "
Rating 4 - Poor. 17 out of 354 reviews" "
Rating 2 - Terrible. 12 out of 354 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mick

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Annelie Blom

Stayed 3 nights in May 2024

8/10 Good

brett

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great. One issue with the music played by the clubs. Too loud.
Stayed 4 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
Stayed 1 night in May 2024

10/10 Excellent

Timtohy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Stayed 3 nights in Feb 2024

6/10 Okay

Tobin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Stayed 4 nights in Jan 2024

6/10 Okay

Manojkumar

Business traveller
Liked: Staff & service
Negligence.
The rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.
Stayed 2 nights in Jan 2024

10/10 Excellent

Keatlaretse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David E. G., Swansea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and easy parking
Stayed 4 nights in Aug 2023

8/10 Good

Godfrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Stayed 3 nights in Jun 2023

8/10 Good

Vikas

Business traveller
Liked: Cleanliness, staff & service
Good location
Stayed 11 nights in Jun 2023

8/10 Good

Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and breakfast. Did not like the carpet on the floor.
Stayed 3 nights in Jun 2023

10/10 Excellent

Oakley L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Erum

Stayed 5 nights in May 2023

8/10 Good

Umberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed there before. I like the hotel
Stayed 2 nights in May 2023

8/10 Good

Umberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Second time that I have stayed there. Price could be a little better
Stayed 3 nights in May 2023

10/10 Excellent

Cynthia, Brookfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Hooshang

Liked: Cleanliness, staff & service, room comfort
Hotel condition need to upgrade.
Stayed 4 nights in Apr 2023

6/10 Okay

Christina Anne

Stayed 1 night in Mar 2023

10/10 Excellent

Wazha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 2 nights in Jan 2023

4/10 Poor

Albert

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Three star at best
I had to change rooms three times because of poor maintenance, air conditioner not working, mirror broken, shower leaking, missing curtain letting light in etc. Floor was never wiped in a week. Soap and coffee not replenished unless I asked.
Stayed 4 nights in Oct 2022

10/10 Excellent

Yakobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !! Staff are cool And nice… very helpful. Also I would recommend ordering the T bone steak from room service!!!
Stayed 3 nights in Aug 2022

8/10 Good

Yacine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent choice
all good, just hope Gym is soon open
Stayed 5 nights in Jul 2022

6/10 Okay

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wow, reception, cleaning service
Phone in the room wasn't working properly. Cleaners forgot to clean the room and after calling reception about it, were very slow to respond Room cleaned on a different occasion and no towels on 2 occasions After staying for six days, was in a hurry for all these flaws to end
Stayed 5 nights in Jun 2022