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The Twelve Hotel

4.0 star property
4-star spa hotel in Freeport

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Twelve Hotel

Suite X11
Beach nearby
2 bars/lounges, gastropub
Funnymoon Suite
Suite X11

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
Barna Village, Galway, Galway
  • Galway Bay
    2 min drive
  • West Restaurant
    1 min walk
  • Galway Station
    16 min drive
  • Galway (GWY)
    29 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Funnymoon Suite

Funnymoon Suite

Funnymoon Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite X11

Suite X11

Suite X11

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Galway

Freeport stay.Your stay at this Freeport hotel places you within 2 miles (3 km) of Bearna Golf And Country Club and Silver Strand. Galway Bay and Bearna Golf and Country Club are also within 3 miles (5 km).

What's nearby

  • Leisureland - 7 min drive
  • Quay Street - 10 min drive
  • Eyre Square - 11 min drive
  • University Hospital Galway - 11 min drive
  • University of Galway - 11 min drive

Getting around

  • Galway Station - 16 min drive

Restaurants

  • ‪Harvest Cafe - ‬7 min drive
  • ‪Blackrock Cottage - ‬6 min drive
  • ‪Oslo - ‬8 min drive
  • ‪The Creamery - ‬8 min drive
  • ‪The Coffee House - ‬3 min walk

About this property

The Twelve Hotel

4-star spa hotel in Freeport
The Twelve Hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There's an onsite business center. A library, a terrace, and barbecue grills are also featured at the business-friendly The Twelve Hotel. Free self parking is available.

This 4-star Galway hotel is smoke free.

  • 47 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
The Twelve Hotel offers 47 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Croatian, English, French, German, Hungarian, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Children's books
  • Children's games
  • Children's dinnerware
  • DVD player
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 8:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Full-service spa
  • Motorized watercraft
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Twelve Barna
Twelve Hotel Barna
The 12 Hotel
The Twelve Hotel Galway/Barna, Ireland
Twelve Hotel
Twelve Hotel Barna
The Twelve Hotel Galway/Barna
The Twelve Hotel Hotel
The Twelve Hotel Galway
The Twelve Hotel Hotel Galway

The Twelve Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 642 reviews" "
Rating 8 - Good. 159 out of 642 reviews" "
Rating 6 - Okay. 28 out of 642 reviews" "
Rating 4 - Poor. 13 out of 642 reviews" "
Rating 2 - Terrible. 5 out of 642 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy Barna
Great hotel in lovely town, great bar, great restaurant and plenty of good pubs and great restaurants nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Karen, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I travel quite a bit. This was a pleasant stay. The beds were very comfortable. There was plenty of room and the bathroom was top notch. Throw the amenities, seaweed bath, and it was all ver the top. Definitely recommend!!
Stayed 1 night in Aug 2024

10/10 Excellent

Annemieke

Stayed 1 night in Aug 2024

8/10 Good

Erin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and bar were interesting and fun. Live music each night. The parking was easy and included. The rooms were musty with very little air flow even with the window open. The bathroom fan did not work to take humidity out after a shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a luxury hotel with great immunities
Stayed 1 night in Aug 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZERO for the Twelve
Checked-in to a tired-looking lobby. Bags and trolleys everywhere, unattended. Requested dinner at WEST - closed. Room had been "cleaned" but had human hairs still clearly visible on beds and blatant clumps of dirt and dust on head-board, chairs, floor, bathroom. Assured evening meal/room service would satisfy - when eventually returned from sightseeing - CLOSED! No food available, even on room service. Bathroom had minimal towel / accessory provision. Had reserved a massage from the Spa which had been "forgotten"... when called next morning to ask "Where was treatment or where should we go?" was met with absolute ignorance and no useful apology or excuse - just didn't bother to correctly note reservation.... Hotel staff (male receptionist and female massage therapist) had spent previous night banging in and out of doors by my room in loud conversation about using a shower and leaving a key somewhere later that night - complete lack of soundproofing meant that all their activities were very audible and kept residents from sleeping if nearby... Basically this was an absolute horror show. I had stayed at this hotel previously and was content to overlook certain shortcomings - but no more. Boutique hotel my foot... it is a tired little place that needs a good overhaul in principles of service and hygiene and standards of hotel facilities appropriate to prices charged. Shame on The Twelve.
Headboard covered in grime and congealed dust
Exaample of dust-covered furniture on arrival to room
Stayed 1 night in Aug 2024

10/10 Excellent

jemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the easiest check-in and out, excellent service, great food and comfortable room! Loved it!
Stayed 1 night in Aug 2024

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had the family suite which had a nice large space. Everything was fine except that the varnish on the tables was very sticky. Felt like there was a film on the tables. There was dust in the coffee cups after taking out the pile of creamers. The fairy door was a quaint little extra and the gift cards for the kids to get a treat at the bakery was a special touch!
Stayed 1 night in Aug 2024

8/10 Good

Monish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presque twelves étoiles !
Hôtel spacieux et confortable avec personnel avenant et efficace. Délicieux petit déjeuner et excellent restaurant. Service impeccable. Seul petit bémol, le ménage serait à améliorer pour une note 5 étoiles…
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel is in a great spot, rooms are spacious and the food in the restaurant is always delicious!
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatbplace
Staff were amazing, left chocolates for our anniversary in the room with lovely note from Laura in reception
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly & great restaurant within.
Stayed 2 nights in Jun 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional hotel with great staff. We enjoyed our stay there while exploring Galway and the west of Ireland. It is not downtown Galway, but it not far and the property provides a very nice and quiet alternative to the downtown hotels.
Stayed 2 nights in Jun 2024

2/10 Terrible

Lynn

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast service included.
Stayed 2 nights in Jun 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern property. Breakfast is not included. No coffee in the rooms. Parking is 12 euro per day. Short walk to the downtown core.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twelve was an excellent stay, so nice to have a suite style hotel with an extra wet bar and couch room. The record players in the room were a lot of fun. Because of this place, I’ll always remember Meatloaf’s “Bat out of hell”. Staff was great and the restaurant for breakfast and dinner room serve was excellent.
Stayed 3 nights in Jun 2024