6/10 Okay
Michael
3 Jan 2017
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful Lobby but uncomfortable sleep
The highlight of our 3 day stay was the super courteous service of the bellboy. The lobby terrace area is beautiful, but when your sleep is jeopardized that doesn't matter. The double bed is made of two twin matteresses that have toppers. The toppers kept sliding off the mattress and the the mattress kept slipping off the bed. Also, even with the slightest movement, the headboard would bang against the wall as it is not attached but stands loose and unstable. The slipping of the toppers kept causing the glass tops of the night tables to slide off, making you constantly cautious that anything else on it wouldn't fall off. On top off all of this, a lot of water would accumulate on the window counters in the room and the bathroom, causing our toiletry bags to become wet and there was even water build up on the back wall of the bedroom facing the parking lot. We were in rm 329. We were originally offered rm 103 but that shower stall was tiny and old. This hotel has a lot of potential but a lot more attention needs to be placed on the quality of the sleep in the rooms.