See all properties

Embassy Suites by Hilton Austin Arboretum

3.5 star property
3.5-star hotel near Arboretum at Great Hills Mall

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Indoor pool, open 6:00 AM to midnight, sun loungers
Terrace/patio
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪15 min walk‬
  • Domain Northside
    ‪4 min drive‬
  • Museum of Ice Cream
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Austin Central

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1233)
The price is CA $334
per night
CA $399 total
includes taxes & fees
3 Feb - 4 Feb
Embassy Suites by Hilton Austin Central

About the area

Austin

Gateway stay.Your stay at this Gateway hotel places you within 3 miles (5 km) of Arboretum at Great Hills Mall and J. J. Pickle Research Campus. Main Event Entertainment is within 6 miles (10 km) and University of Texas at Austin is within 9 miles (15 km).

What's nearby

  • Arboretum at Great Hills Mall - 15 min walk
  • Q2 Stadium - 4 min drive
  • Domain Northside - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Dave & Buster's - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Embassy Suites by Hilton Austin Arboretum

3.5-star hotel near Arboretum at Great Hills Mall
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 1959 square feet (182 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in a common area, and dry cleaning/laundry services. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • Children's games
  • Indoor pool
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby indoor pool
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1004 reviews" "
Rating 8 - Good. 209 out of 1004 reviews" "
Rating 6 - Okay. 170 out of 1004 reviews" "
Rating 4 - Poor. 128 out of 1004 reviews" "
Rating 2 - Terrible. 91 out of 1004 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ron, Keller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised there was a parking fee now. Usually when you stay in the Arboretum area you can avoid that versus staying downtown. Other than that the busser at breakfast this morning was so friendly and upbeat! She deserves 5 stars!
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We got some sort of bites or rash from either the hot tub or the bed. Thinking it was more the hot tub as the water was green. The hotel front desk said it was because the color of the tile but it even smelled algae like. All three of us ended up with what could be a rash or bites.
Stayed 1 night in Oct 2024

8/10 Good

Joe

Stayed 1 night in Oct 2024

10/10 Excellent

Dina

Stayed 1 night in Oct 2024

10/10 Excellent

Jasen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, quiet and safe, plus they allowed my dog.
Stayed 1 night in Oct 2024

10/10 Excellent

Loi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking cost not included. At a residential site? Not a good selling point. Hotel needs updating. Elevators antiquated. Took 30 minutes for water to drain from tub. No sound proofing between rooms. Heard guests in next room swearing at each other all night and dogs barking. Pool was green and smelled! Furniture in room was dirty!
Stayed 1 night in Oct 2024

4/10 Poor

Molly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not clean, and was long overdue for a renovation. Mold in the bathroom and water damage. Spray painted toilet with the paint chipping. The toilet seat itself was gross. The floors were not clean at all. The uncleanliness was uncomfortable. Also they charged an extra $50 at check in that they stated would be refunded at checkout, but a week later has yet to be refunded. Staff was tolerable but not at all friendly. Also had to pay for parking in a parking lot that was not even close to full… needless to say the embassy used to be a place to be but it is now not. Will not be returning, and am sad that it’s the place I chose to spend the night on my wedding night.
Stayed 1 night in Oct 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Willie

Travelled with partner
Hot water in the bathroom wasn’t working. I took 2 cold showers while I was there. Not happy at all.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Stayed 2 nights in Jul 2024

4/10 Poor

Cynthia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Kristen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The air condition broke and everyone left the hotel because it got extremely hot. The front desk staff was overwhelmed by the situation and didn’t really have a plan to help everybody.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great! Staff accommodated a late checkout which was also great. The complimentary drinks and snack were a lovely surprise as well.
Stayed 1 night in Aug 2024

4/10 Poor

Theron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevators were faulty. Carpet needs replacing. Need more waffle machines in breakfast area.
Stayed 1 night in Aug 2024

2/10 Terrible

Juan Carlos Serrano

Liked: Cleanliness, staff & service, property conditions & facilities
55
Stayed 2 nights in Aug 2024

2/10 Terrible

JUAN ALBERTO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Thinking about not coming back to this hotel again
Bed and sofa bed are very uncomfortable
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The booking from Hotels.com states free parking and we had to pay for parking. I would have stayed somewhere else where parking is free.
Stayed 3 nights in Aug 2024

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 3 days. The hotel was very nice. The staff very helpful. They brought up the blanket and pillows very quickly when we asked. The text to us everyday was a nice touch. Wish the happy hour snacks were a little classier than chips and crackers.
Stayed 2 nights in Aug 2024

6/10 Okay

Susana, Allen

Travelled with partner
Liked: Staff & service
We have stayed here many times over the last 5 years. The facilities have really deteriorated with no signs of repair.
Stayed 1 night in Aug 2024

8/10 Good

DAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Stayed 1 night in Aug 2024

8/10 Good

Ne'Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024