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Brookside Lodge

3.0 star property
Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Brookside Lodge

Lobby sitting area
2 outdoor pools, sun loungers
Property grounds
Balcony view
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pool
  • Gym
  • Parking included

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Gatlinburg

Heart of Gatlinburg.Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. SkyPark and Gatlinburg Space Needle are also within 2 miles (3 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km
  • Ripley's Believe It Or Not Museum - 3 min drive - 1.7 km
  • SkyPark - 3 min drive - 1.7 km
  • Gatlinburg Space Needle - 3 min drive - 1.8 km
  • Gatlinburg Convention Center - 3 min drive - 1.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge) up to 0.1 mi

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Fitness center
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1040 out of 1992 reviews
Rating 8 - Good. 519 out of 1992 reviews
Rating 6 - Okay. 244 out of 1992 reviews
Rating 4 - Poor. 111 out of 1992 reviews
Rating 2 - Terrible. 78 out of 1992 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and we will probably come back. It affordable, walkable and easy to park. We upgraded to a fireplace room and were disappointed you had to buy wood. It also would have been nice to have hotter water with it being so cold outside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great size room! Clean, nice fireplace and balcony with good river (brooke) view. Highly recommend this place. The staff in the office at check in was super sweet! Thank you for a great stay!
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the real wood fireplace! Hated the bathroom sink counter. Too small
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price.
The room was clean and updated bathroom. Bed was comfortable. Free continental breakfast, pancakes biscuits and gravy, cereal, toast, bagels, yogurt, fresh apples. Coffee, orange juice,bottle water. For the money a great find.
Stayed 4 nights in Dec 2024

8/10 Good

Eric, White Lake

Liked: Cleanliness, staff & service
Rustic, comfortable room
Stayed 1 night in Dec 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 3 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
Enjoyed the stay in this spacious room. Staff was friendly at check in and check out. Would recommend this place to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

FARIDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel for money, in the heart of the Gatlinburg, great service, great staff, been to Gatlinburg many times but this is best hotel we stayed in. Kids enjoyed a lot
Stayed 2 nights in Nov 2024

10/10 Excellent

DILCIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have an excellent place, love the outdoor fire pits.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Staff & service
Disliked: Amenities
I loved the area, the breakfest wasn't great, the hotel could use alittle updates but it was a good experience overall
Stayed 3 nights in Nov 2024

8/10 Good

Page

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location to downtown Gatlinburg. Hotel is a little dated but very clean and the staff were helpful and kind. The creekside rooms come with great views of the creek and a private balcony. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Brookside Resort, So will you!
We love staying at Brookside every year. Sux yrs now. Very friendly, very accommodating, it makes the entire trip a joy. We go in Nov before Thanksgiving, all the Christmas lights and atmosphere all over, magical. We enjoy building a fire and relaxing. Step out on your patio and the beautiful creek is just below. You should give it a try!
Stayed 12 nights in Nov 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place to stay will stay again the staff was friendly and the room was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Amenities
Excellent location and very cozy and clean
Stayed 2 nights in Nov 2024

8/10 Good

Sharifa

Travelled with partner
Liked: Cleanliness, amenities
The bed smells nasty seems not dry well! And has not dining table!
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Gabriel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not what the pictures show.
Stayed 3 nights in Nov 2024

8/10 Good

Kari

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was nice. We got a room with a river view and a fireplace. The room reeks of smoke, but I expected that. We did light a fire one night and smoke billows into the room, so that’s why. We tried to fix the fireplace and make sure the flue was open, but there’s no way to check. The room was nice. We enjoyed the private balcony overlooking the river. Looks like the bathroom may have been updated recently. I did step into the bathroom with no socks/shoes on and got short hair on my feet almost like someone cut their hair in it, so I’m unsure of how often the place gets mopped adequately. That was a little disappointing. I made sure to wear socks/shoes after that. The location was great, far enough from the hustle and bustle/noise of downtown but still completely walkable.
Stayed 2 nights in Nov 2024