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Brookside Lodge

3.0 star property
Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Brookside Lodge

Property grounds
2 outdoor pools, sun loungers
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Gym
    Gym
  • Parking included
    Parking included
  • Pool
    Pool

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Traffic Light #3
    9 min walk
  • Historic Ogle Log Cabin
    11 min walk
  • Traffic Light #5
    12 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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View from property
Gatlinburg River Inn
Pool
Hot tub
Breakfast included
Kids pool
4.1 out of 5, Very good, (1026)
The price is CA $350
per night
CA $410 total
includes taxes & fees
29 Nov - 30 Nov
Gatlinburg River Inn

About the area

Gatlinburg

Heart of Gatlinburg.Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. SkyPark and Gatlinburg Space Needle are also within 2 miles (3 km).

What's nearby

  • Anakeesta - 14 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • SkyPark - 3 min drive
  • Gatlinburg Space Needle - 3 min drive
  • Gatlinburg Convention Center - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge) up to 0.1 mi

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Fitness center
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 967 out of 1891 reviews" "
Rating 8 - Good. 498 out of 1891 reviews" "
Rating 6 - Okay. 231 out of 1891 reviews" "
Rating 4 - Poor. 113 out of 1891 reviews" "
Rating 2 - Terrible. 82 out of 1891 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Nice but could use some updates
Stayed 1 night in Nov 2024

10/10 Excellent

Ed

Disliked: Amenities, property conditions & facilities
The room was quite dated. It did not smell fresh at any time we were there. It had no facial tissue in the room that one normally finds in a hotel/motel. The single ply bath tissue was so cheap and very poor quality. The room was very dark, even when all the lights were turned on. The bed was comfortable but only a mattress sheet, that did not fit well, a cover sheet and a thin bedspread. I was cold during the night. The free breakfast was of poor quality and selection. The coffee was lukewarm at best.
Stayed 3 nights in Oct 2024

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy to find the Lodge and quick check-in. Rooms and general areas are certainly ok and clean, but somewhat used looking. Happy to stay here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Staff & service, property conditions & facilities
The agent at the desk was amazing. She made sure we knew about bear safety and directed a very tired traveler to her correct room
Stayed 1 night in Sep 2024

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in May 2024

10/10 Excellent

April

Travelled with partner
Liked: Amenities
Very friendly staff and I loved the rooms right next to the brook.
Stayed 1 night in Sep 2024

6/10 Okay

Charity

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This is definitely not an updated property. Our first room was not good at all. It smelled terrible, and was dirty. I even went and bought my own pillows and blankets as well as air freshners. They did upgrade us to a larger room for the remainder of our stay because we were already paid through the next two nights. Its not somewhere I will stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, super friendly staff, beautiful views
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities, room comfort
This was a fast one night get away for my birthday with my fiance, We loved everything about the place especially the bears coming thru to visit. We will definitely be back!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

8/10 Good

Jason, mt clemens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Brookside. This is an older property, but the room was nice and we found it very comfy. We had "queen" beds but they were the smallest queen beds we've seen. Mattresses were very soft, which is just a preference issue. There were three different bears on the property the week we were there, which was a bit disconcerting, but it's the mountains -- you can see bears! Your excitement about this will determine whether or not this property is for you. The staff were uniformly kind and excellent to work with. Having stayed at several Gatlinburg properties, when Brookside is a good value proposition in comparison to similar motels, it's a very good choice. We'll likely come back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean, neat, and a wonderful place to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for the services we needed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Silvestre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek and bears qere aqesome. Th3 owners and staff are above . fabulous. This is my new home away from home it is spectacular
Stayed 1 night in Aug 2024

6/10 Okay

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and helpful. Due to booking through Expedia the rooms we were given reflected the cheaper rate. They were not what the rating reflected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room did not have hotwater in shower. Maintenance came down but only got warm water.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a creek right next to our room. It was a little dated but clean and safe.
Stayed 1 night in Aug 2024

4/10 Poor

Wilson

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is convenient, is right on Gatlinburg but the hotel is not. Its old, very old. A bit dirty. Breakfast area is not so great. And if you are looking for a quiet place to stay, this is not the right place due to the river next to your cabin. Its a beautiful sight but a lot of noise. And be aware of the bears at night walking around the hotel!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Vaca, first time ever being in gatlinburg. Staff was all very friendly and helpful. Had small breakfast available everyday. The kids absolutely loved the pools. Very well kept, clean.
Stayed 4 nights in Jul 2024