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Courtyard by Marriott Gatlinburg Downtown

3.0 star property
3-star hotel near Great Smoky Mountains National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Gatlinburg Downtown

In-room safe, desk, iron/ironing board, free cribs/infant beds
Studio, Multiple Beds | Living area
Property amenity
Lobby lounge
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    3 min walk
  • Gatlinburg Space Needle
    4 min walk
  • Log Cabin Pancake House
    1 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Pool
Hot tub
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1519)
The price is CA $415
per night
CA $468 total
includes taxes & fees
1 Jan - 2 Jan
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About the area

Gatlinburg

In state park.With a stay at this Gatlinburg hotel, you'll be within a 5-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 3 min walk
  • Gatlinburg Space Needle - 4 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Courtyard by Marriott Gatlinburg Downtown

3-star hotel near Great Smoky Mountains National Park
Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Gatlinburg hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:00 AM: USD 6-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we noticed a lot of hair under the sheets and asked to be switched to a different room. However, none were available. The bed was so loud and could feel every spring. Then our last day we were woken up by the housekeeper knocking on the door to the room next to us for over 10 minutes. The party had checked out of the room the day before and I am uncertain as to why the housekeeper would need to knock continuously to go in to clean an empty room. Not at all the standard we expected for a Marriott or paid for in my opinion. Do not recommend!!
Stayed 2 nights in Sep 2024

8/10 Good

Shavar

Stayed 3 nights in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You know, this is a really beautiful place to stay, and Kathy was a delight to work with, but some of the other employees were rude and I don’t pay big money (like what we spent overall in this hotel) for rudeness. That will not be tolerated. The beds are hard as a rock to me. And the pillows were very not comfortable and there wasn’t enough of them. Marriot can do better than this. Up your standards.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and attractive and within walking distance to shopping, dining and other fun activities. Free parking on site! Comfortable beds. Quiet and peaceful. Will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return!
Have stayed in Gatlinburg for many, many years. As far as we are concerned, this is the property we will always return to. New, clean, convenient to everything, and has the amenities that are important to us!
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ja'Rica

Travelled with family
Liked: Property conditions & facilities
Great location. Great room
Stayed 2 nights in Jun 2024

8/10 Good

Louis

Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

Vickie

Stayed 2 nights in Aug 2024

10/10 Excellent

susan

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Great location everything is within walking distance
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but need to upgrade pool area!
Great hotel, super comfortable and clean! Only negative was the pool…way too cold for an indoor pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mary Ann

Travelled with family
Great stay. Clean and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and modern property. Only drawback was a truck outside kept backing up and beeping Everytime it did very early in the morning.
Stayed 1 night in Aug 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Jul 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would add for hotel to improve would check temperature of hot tub as it was only warm
Stayed 1 night in Jul 2024

10/10 Excellent

Maribel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient, parking very easy
Stayed 1 night in Jun 2024

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fright to small
Stayed 3 nights in Jul 2024